What if Darth Vader Ran an MSP?
June 18, 2025 | Michael Siggins
What if iconic leaders like Darth Vader, Iron Man, or Ellen Ripley from Alien ran your MSP? Explore the strengths and pitfalls of leading with force, innovation, ego, and grit.
Help Desk Interaction Guide – Guaranteed to Keep Your Team Sane
April 20, 2025 | Michael Siggins
[Just for Laughs] A fun (and slightly too real) guide to the help desk interactions we all wish we could handle by sending difficult customers this checklist.