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Automagically by Thread helps MSPs turn repeat requests into repeatable results
October 20, 2026 | ChannelPro Team
Thread’s new AI agent lets technicians build and run automations in plain language.
How Thread’s Voice AI Helps MSPs Capture Missed Opportunities in Service Desk Calls
March 23, 2026 | Anjali Fluker
Co-founder and Chief Magic Officer Mark Alayev explains how voice interactions offer a great opportunity for MSPs.
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How Thread Modernized Ticket Intake at CCS Technology Group
March 9, 2026 | ChannelPro Team
Thread’s automation platform reduced dispatcher workload and helped CCS standardize ticket triage across channels.