IT and Business Insights for SMB Solution Providers

Resources

Podcast
April 4th, 2020
Ah, pie. Could there be a better treat in stressful times? We won’t claim it’s a substitute, but this week’s episode featuring guest host and MSP Ed Correia of Sagacent Technologies is a close-ish second.
White Paper
April 1st, 2020
How do you know whether a product will still be a joy to work with after your honeymoon period as a customer is over? It starts with understanding user experience—and how it applies to your business. This guide explains what UX is, why it’s quintessential to your MSP’s success, and how you can approach your software trial periods with this mindset. Simply complete the form below to read the full white paper.
White Paper
April 1st, 2020
No one likes the hard sell. In business-to-business sales (B2B), you need to take a more consultative approach that leads to a win-win for you and the client. That means you need to understand their needs, and more importantly, meet those needs with your pitches. That’s what this eBook is all about—understanding customer objectives and matching your programs and pitches to them.
White Paper
March 31st, 2020
If you choose your products based on features like most businesses do, you could be overlooking the factors that truly help you evaluate a product’s longevity, and if you choose the wrong tool, you could end up switching vendors again in six to eight months. Check out this guide to help you pick the RMM right for you and make it a long lasting investment.
White Paper
March 31st, 2020
Researching RMM systems, but not sure what you need? Not sure of which features in an RMM you need most? Check out this compiled a list of essentials to help you with your search and get you that much closer to choosing the right RMM system for you. Simply complete the form below to read the full white paper.
Podcast
March 26th, 2020
Stuck at home these days?
March 22nd, 2020
Use the advice in this free infographic from CompTIA and Semel Consulting to help telecommuting newbies reduce their exposure to online risks.
Podcast
March 20th, 2020
Hmm, wonder what topic Matt, Rich, and guest host Mike Semel, of Semel Consulting, will talk about this week. Surprise!
March 20th, 2020
He had too much good stuff from this year’s giant RSA security show to fit in one episode, so Joel Zaidspiner is back for conversations with Infosec, Panda Security, Respond Software, Trustifi, and XM Cyber.
Issue
March 17th, 2020
In this issue: M&A the Right Way, Part 1; Women in IT, R.I.P., SBS; Network Diversity; IoT Storage Conundrum; Alibaba's Cloud Push

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