IT and Business Insights for SMB Solution Providers

Resources

White Paper
June 11th, 2020
Take a look at the key features of solutions that keep data safe, always accessible, and always optimized at-a-glance. Data protection and management through ShadowXafe and OneXafe Solo, and cloud services and backup, see what these solutions can offer you for business continuity. Simply complete the form below to read the full white paper.
White Paper
June 11th, 2020
As a qualified expert with an arsenal of offsite data protection options, you need to have the expertise to build an intelligent, cloud-based disaster recovery platform that offers your customers total business continuity. A disaster recovery cloud can provide 99.999+ percent uptime for customers, which is a number they will surely appreciate.
White Paper
June 11th, 2020
All MSPs say they’re proactive. But often, once you dig a little deeper, their roles, processes, and results tell a different story. The core of being truly proactive is centered around standards and compliance. n this ebook, find out how to develop and maintain a standards library and review how to build a high-value vCIO process using standards and alignment as a foundation.
White Paper
June 1st, 2020
The stories of ransomware attacks have unfortunately become more common, especially among municipalities. But, when the Town of Colonie, in the greater Albany, NY region, became the latest to fall prey to a ransomware attempt, the outcome was different than many others thanks to protection from Carbonite. Find out how Colonie avoided the outcome of so many other ransomware victims in this case study.
White Paper
April 30th, 2020
Many IT service providers have moved, or are in the process of moving, their customers to Microsoft Office 365. Carbonite Backup for Office 365 backup represents another potential opportunity for IT service providers. However, you may need to educate customers about its importance. In this document you’ll learn about the benefits of Office 365 backup, how to discuss it with your customers, and potential go-to-market strategies.
White Paper
April 20th, 2020
As cybersecurity grows more complex, criminals around the world are evolving along with it. Their methods leave you vulnerable and many organizations are at risk. Staying informed on this ever-changing landscape is vital. In this educational eBook, explore the minds of hackers and open the window into their world.
White Paper
April 20th, 2020
Over the last several years, the use of artificial intelligence (AI) and machine learning (ML) has maintained consistent growth among businesses. Despite the increase in adoption rates for these technologies, more than half of IT decision makers admitted they do not fully understand the benefits of these tools.
White Paper
April 20th, 2020
In today’s cyber-climate, if you don’t have a good security setup, the chances you’ll get breached get higher every day. That means all the customers who trust you will have their confidence shaken—no matter how good your products or services are.
White Paper
April 1st, 2020
How do you know whether a product will still be a joy to work with after your honeymoon period as a customer is over? It starts with understanding user experience—and how it applies to your business. This guide explains what UX is, why it’s quintessential to your MSP’s success, and how you can approach your software trial periods with this mindset. Simply complete the form below to read the full white paper.
White Paper
April 1st, 2020
No one likes the hard sell. In business-to-business sales (B2B), you need to take a more consultative approach that leads to a win-win for you and the client. That means you need to understand their needs, and more importantly, meet those needs with your pitches. That’s what this eBook is all about—understanding customer objectives and matching your programs and pitches to them.

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