IT and Business Insights for SMB Solution Providers

Resources

White Paper
September 18th, 2020
When it comes to managing cybersecurity, safeguarding client endpoints is a critical piece of the MSP service offering. MSPs should have an endpoint security vendor that helps them overcome common issues that can cut into profits and lead to client churn. Ultimately, your vendor should optimize the efficiency of your time and efforts so that you can continue to grow your business and maximize revenue.
White Paper
September 15th, 2020
SMBs have limited time and IT resources, and a lot on their plates – especially when it comes to cybersecurity. Unfortunately, SMBs have become the biggest target for ransomware attacks, and they need to face the harsh truth that ransomware can wreak havoc with data, budget and reputation. Yet many SMBs are not aware of the risk they face.
White Paper
September 14th, 2020
Egnyte jumpstarts your governance and compliance efforts by addressing some of the most complex unstructured data problems within an enterprise. With Egnyte, companies have the visibility they need to spot and stop potential problems and strengthen their overall data security, while maximizing their users’ productivity.
White Paper
September 14th, 2020
To get serious about growth, MSPs have to become laser-focused on improving their sales and building a performance sales team. Many MSPs still rely too heavily on customer referrals. While referrals are the easiest sales deals to close, they don’t come in every day. Waiting for organic referrals limits your ability to forecast and achieve steady revenue growth.
White Paper
September 14th, 2020
As technology services become more commoditized, it won’t be possible for Managed Service Providers (MSPs) to differentiate their businesses based solely on their technological prowess or automation tools. Instead, MSPs will need to carefully define and enhance the customer experience they deliver to clients.
White Paper
September 10th, 2020
The need to quickly enable remote employees to achieve productivity and collaboration is causing a surge in implementation of Office 365 and G Suite. The speed and magnitude with which managed service providers (MSPs) have had to transition clients to a work from home scenario means navigating many new challenges.
White Paper
September 10th, 2020
Cybercriminals target end users and ongoing cybersecurity education and training is a must for businesses to stay secure. Given the 640% rise Webroot found in active phishing sites over 2019, this common and expensive cybercrime tactic should be a priority for CISOs and other IT professionals charged with protecting their organizations from attack.
White Paper
August 24th, 2020
A lot is at stake when it comes to NOC, especially around security measures, business continuity, and networkmanagement. You simply can't afford to hire a provider that doesn't adhere to the right NOC practices. In thisdocument, we outline the ten important questions MSPs should ask prospective NOC service providers to besure a large chunk of their business goes in 'able hands'.
White Paper
August 19th, 2020
Internet use is trending towards bandwidth-intensive content and an increasing number of attached "things". At the same time, mobile telecom networks and data networks are converging into a cloud computing architecture. To support needs today and tomorrow, computing power and storage is being inserted out on the network edge in order to lower data transport time and increase availability.
White Paper
August 19th, 2020
The lack of staff or “lights out” nature of many loc al IT and mobile edge computing (MEC) sites makes operations & maintenance a challenge. This struggle worsens as the number of sites increase. How do you maintain IT resiliency in a c ost-effective way under these conditions?

Pages