Resources - Page 83

Follow along with Manuel Palachuk’s recommended performance measurement techniques on this sample balanced scorecard.

From high above the Hudson River, in N.J., Joel Zaidspiner checks in with Armor, CrushBank, Mindmatrix, and Richardson & Richardson at IT By Design’s recent Build IT Live conference.

If there’s one thing channel pros serious about growth have in common, its killer penguin investigations. At least we think that’s what they’re all tracking on their dashboards. Maybe Ken Pecot, COO of The 20, can set us all straight on that.

Erick and Rich sift through the implications of this week’s VoIP DDoS attack, explain the one situation when you should never present a sales proposal, and consider hiring a German hamster to manage their investments.

Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance. Together, the three of them discuss the new ticketing system from NinjaRMM, HP’s customer intelligence platform, and the decision at SaaS Alerts to sell a stake in the company to its MSP partners.

This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers.

SASE solutions are selling like hotcakes these days, but the reason why may surprise you. Let Matt, Rich, and guest host Angela Hogaboom, director of assessment services at managed security provider RSI, explain it to you, along with the story behind Datto shipping an Azure Continuity solution, Cytracom buying OmniNet, and Barracuda making three (count ’em) announcements in one busy day.

Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.

Access this essential guide to learn about Microsoft education offerings through SYNNEX. Topics include the CSP advantage, student use benefits, the partner opportunity model, and resources for customers.

Simply complete the form below to download the full guide.

In this issue: Overcoming Growth Barriers | Partnering with Peers | Opportunities in K-12 IT | Extended Detection and Response (XDR) | Choosing IoT Hardware | Cloud Migration |