Topic: Managed Services - Page 258

During the scramble to set up customers to work remotely, channel pros discovered the importance of proactive communication, setting expectations, leaning on relationships, and more.

No business strategy lasts forever, but if you follow this formula you can build a perpetually valuable business.

The new module automatically documents the contents of a customer’s Azure Active Directory and collects configuration information from core Microsoft 365 applications, including Outlook, OneDrive, Teams, and SharePoint.

SiteLock is a cloud-based website protection and cybersecurity company.

Join Erick and Rich for a look at Bitdefender’s timely “human risk analytics” technology, why holding a virtual company retreat is more important than ever, and why spending $4,000 on a solid gold face mask with holes in it might not be a smart idea.

One of several recent enhancements to BVoIP’s 1Stream integration platform, the new feature lets users who regularly place many phone calls automatically dial numbers on a preset list, play prerecorded voicemail messages, and update their CRM system.

The virtual gathering brought together experts from the emerging market to help attendees develop best practices for starting and growing an IoT services business.

The new functionality, which supplements existing risk analytics capabilities, factors dangerous end user behavior like recycling passwords into an organization’s risk assessment, and flags employees in need of extra security training.

With help from partners and some transferrable skills, the jump from IT to IoT can be a short one.

Erick and Rich discuss what the future holds for Tech Data now that it’s owned by private equity, how to avoid negotiating on price with your clients, and a brand new Korean breakfast cereal that tastes like green onions. On purpose.