Topic: Managed Services - Page 256

By bringing together UCaaS and CCaaS, Intermedia aims to offer businesses a more reliable, comprehensive customer engagement solution while giving channel pros a new revenue opportunity to pursue.

Recently rebranded MSP360 and SKOUT CYBERSECURITY, respectively, both vendors are in the early stages of major campaigns to attract MSP partners.

The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software.

Available free of charge, the forthcoming cloud-based solution lets MSPs administer an entire fleet of storage units from the vendor’s TeraStation product family through a single console for the first time.

The two-day event offered sessions on growing an MSP business, transitioning to managed security services, and increasing monthly recurring revenue opportunities.

Managed security is a big opportunity that imposes big responsibilities, according to multiple speakers at the latest SMB TechFest conference.

The new partner model enables cloud service providers to easily add and monetize professional cloud printing services for customers

Microsoft Leading Partners Join Forces to Simplify Deployment of Print-Ready Windows Virtual Desktops

The new addition to the vendor’s Unite UCaaS platform, which is provided at no extra cost, aims to deliver enhanced security and minimize annoying interruptions by automatically identifying potentially fraudulent calls.

Named Voleer, the system helps integrators generate project work and recurring revenue by identifying gaps in an end user’s security defenses as well as opportunities for them to streamline their spending on platforms like Office 365 and Azure.