Topic: Managed Services - Page 232

In keynotes by general manager Nadir Merchant (pictured) and others, the managed services documentation vendor showcased recent and forthcoming updates aimed at helping MSPs streamline operational processes.

The new release includes patch management functionality and integrated monitoring of the vendor’s Intronis Backup solution, both of which support a larger effort aimed at making Managed Workplace the industry’s most security-centric RMM platform.

The new offering, which is the first of its kind from the business availability vendor, will employ customer-trained marketing campaigns to locate end user sales prospects and then route those leads to partners.

The conference and expo brings together 3,200-plus channel pros to network and discuss topics such as 5G, business strategy, careers, innovative technology, marketing, security, and Wi-Fi 6.

Located in Vancouver and Toronto, the new facilities allow partners to serve Canadian customers in industries legally required to keep data inside the country while enabling all Canadian end users to enjoy better quality of service.

The third of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.

The new leadership group includes chief operating officer John Post, chief product officer Chad Bacher, and chief technology officer Hal Lonas (pictured), all of whom came to Carbonite after its $618.5 million acquisition of Webroot earlier this year.

Using software from security vendor Actifile, Choice now helps managed service providers locate records covered by data privacy regulations both at rest and in the cloud, and then encrypt it all with a single click.

Version 4.3 of the company’s remote monitoring and management system, which is available now, also lets technicians roll out Windows feature and driver updates automatically.

Introduced at a time of increased attacks against MSPs, the new group is designed to help makers of RMM, PSA, and other systems share insights and coordinate responses.