Topic: Managed Services - Page 210

Proactively monitoring the network and devices that clients depend on, both during the current pandemic and in the future, positions MSPs as valuable consultative partners.

With the right backup, replication, and recovery, however, your customers can move to the cloud and feel confident their data will remain protected, secured, and managed.

From professional arenas to college campuses and now high schools, esports is growing, creating new opportunities to manage these specialized high-tech “”playing fields.””

Have Teams, will travel. Virtually, that is. Though still grounded, ChannelPro’s Joel Zaidspiner checks in on the latest news from CloudOak, Nerdio, and Tigerpaw.

The integration functionality enables MSPs to view contextual data in PSA, CRM, and other external applications directly inside the unified communication vendor’s desktop app. The new partner program pays up to 30% commissions.

The latest enhancements to the unified communications vendor’s 1Stream platform seek both to make jumping into PSA records easier and to reduce the need for switching interfaces by importing more detailed information.

Matt and Rich have a fever, channel pros, and the only prescription is this episode. Joined by MSP, author, and improv comic Bob Coppedge, of Simplex-IT, your hosts discuss co-managed IT, Dell’s attempt to “democratize” artificial intelligence, a new managed services suite from Pulseway inspired by the coronavirus pandemic work-from-home phenomenon, and the 20th birthday of ConnectWise’s IT Nation Evolve organization, formerly known as HTG Peer Groups.

MSPs need to protect their businesses with up-to-date payment terms, services offered, and contractual language.

Formerly known as HTG Peer Groups, the organization has grown to some 500 members around the globe by helping channel pros set goals and hold each other accountable for realizing them, according to founder Arlin Sorensen (pictured).

The stories of ransomware attacks have unfortunately become more common, especially among municipalities. But, when the Town of Colonie, in the greater Albany, NY region, became the latest to fall prey to a ransomware attempt, the outcome was different than many others thanks to protection from Carbonite. Find out how Colonie avoided the outcome of so many other ransomware victims in this case study.

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