Topic: Managed Services - Page 198

Key indicators like automation and streamlined service processes, supported by a platform designed for growth, position you to take advantage of market opportunities.

Want to customize the security vendor’s MSP partner program to your needs? Try them.

With Microsoft 365 becoming cybercriminals’ latest target of choice, you must protect it just like you protect your clients’ desktops and laptops.

The company’s MSP software division also rolled out expanded integration with Intronis Backup, enhanced patch management capabilities, and a first-ever integration with ticketing software from ServiceNow.

MSPs following cybersecurity best practices have the foundation to add CMMC compliance services to their portfolio.

The new functionality “reads” incoming tickets and then automatically handles mundane tasks like password resets and onboarding new users. It’s also representative of how Atera plans to invest the $102 million of investment capital it’s raised in the last year.

Your regular hosts are joined this week by marketing-savvy MSP Ed Correia, of Sagacent Technologies, marketing-savvy consultant (and ID Agent founder) Kevin Lancaster, of The Venture Mentor, and marketing expert (and former Kaseya exec) Matt Solomon, of Channel Halo. So you know you’re going to get some rock-solid marketing advice.

Erick and Rich discuss why hiring good employees is so hard today, why that trend makes retention critical, why you should (almost) never customize service agreements, and why you should also never bite an Olympic gold medal.

Prevent data leaks by addressing legacy integrations and poor control.

CryptoStopper provides ransomware protection by automatically detecting and stopping actively running ransomware attacks.