Topic: Managed Services - Page 144

A layoff of channel engagement staff and a buildout of the sales organization are designed to get customer acquisition costs better aligned with revenue.

Trained to handle complex cybersecurity issues, former federal agents and others can help MSPs better protect themselves and their clients’ businesses.

The new functionality warns users of the RMM solution, which was struck by a sophisticated attack last summer, of anomalous activity signaling a potential breach.

Set to ship in the next month, the new functionality will add richer support for user and license management plus faster ticket resolution. Premium editions of that Engage and Augmentt Discover are due in the first half of 2023.

The last stop on 2022’s six-city, two-day conference series designed for managed service providers and integrators serving SMBs featured a lineup of trending educational topics delivered by industry thought leaders.

Live from the final ChannelPro SMB Forum of the year, Erick and Rich discuss Cisco’s increased interest in SMBs, how to use the end of 2022 to prepare yourself for a big 2023, and a six-foot tall loaf of bread named Pan Solo.

Successful MSPs will expand service offerings while embracing delivery automation, marketplaces, multicloud orchestration, and more.

Designed to lighten administrative workloads, the enhancements to GoTo Connect include a new Efficiency Mode that automatically prioritizes audio clarity over low-bandwidth connections and new tools for diagnosing call volume trends.

Research from Zomentum finds channel partners play a key role in SMBs’ SaaS buying.

The two-day sales and marketing conference held each quarter is designed to help MSPs grow their businesses.