Topic: Artificial Intelligence (AI) - Page 35
Nine Minds Announces New AI-powered Customer Service Solution for MSPs
Solutions Provider Nine Minds promises the new automation tool will transform the service experience.
JSG Expands Leadership Team to Ready for Gen AI Channel Shift
Janet Schijns’ ecosystem acceleration firm is readying programs to help the industry evolve as the next generation of partners born in a gen AI world enters the channel.
Google Cloud Next ’23 to Highlight AI Innovation
AI-related announcements include Google’s Vertex AI platform, which enables organizations to build and deploy ML models, and Duet AI, which weaves AI into products such as Google Meet and Google Chat.
Put AI to Work to Improve the Merger and Acquisition Process
Artificial intelligence can help companies quickly and efficiently vet targets as well as streamline the pre- and post-merger process.
AI and Automation Help the Service Desk ‘Shift Left’
By moving problem resolution to lower-level techs and enabling customers to self-serve, MSPs can increase efficiency and lower costs.
Using Tech to Identify High-Quality Job Candidates More Efficiently
Screening tools and AI-enabled matching can aid your hiring process, but human discernment is still needed to avoid bias and determine culture fit.
Egnyte Introduces AI for Content Governance and Secure Collaboration
Egnyte’s new generative AI capabilities, including a chat-based interface and an AI-powered help desk, aim to help organizations boost productivity while complying with governance policies.
Microsoft Inspire 2023 Highlights the AI Opportunity
At Microsoft’s virtual partner conference, CEO and Chairman Satya Nadella detailed innovations such as Bing Chat Enterprise, Microsoft 365 Copilot, Microsoft Sales Copilot, Power Automate Process Mining, and more.
ChannelPro Hosts Online Cybersecurity Summit Focused on Next Gen Now
The third of this year’s four online summits explored AI trends, biometrics, BDR best practices, and more, all through the lens of a layered cybersecurity strategy.
How AI Tools like ChatGPT Can Benefit MSPs in IT Management and Collaboration
Focusing on three key areas where generative AI technologies can be integrated with your workflow now will put your MSP business ahead for tomorrow.











