A rapidly growing construction company was fed up! Their current IT provider took several days to respond to phone calls and forever to set up computers for new employees. Their biggest frustration was constantly wasting time by repeating themselves thanks to the constant turnover of their IT vendor’s employees. Why didn’t anyone stay at their IT company? The construction company had reached their threshold and made the difficult decision to find a new IT provider during the middle of the COVID-19 pandemic.
Managed Service Providers (MSPs) and enterprises face many challenges dealing with remote access to critical network devices and systems.