Manny Rivelo and David Raissipour offer practical advice on reducing repetitive work, improving technician productivity and using AI to deliver greater customer value.

A widespread Microsoft 365 outage that began Thursday, Nov. 12, continued into Friday morning, interrupting services in the M365 stack.

MSPs from the West Coast and beyond gathered for two days of practical advice on security, AI and sustainable growth.

ConnectWise’s IT Nation keynote offered practical insights into how MSPs can improve profitability, strengthen customer relationships and create new revenue opportunities.

An M365 outage, Huntress ScreenConnect threat findings and N-able security updates headline this week’s MSP news.

Huntress and Auvik headline this week’s MSP news alongside new AI security tools, network automation and research on shadow AI risks.

ConnectWise agents, new Cisco partner incentives and the expansion of Destination AI from TD SYNNEX headline this week’s MSP roundup.

Pax8, Microsoft, Dell and N-able headline this week’s MSP roundup as managed AI, agentic security and AI governance move rapidly from experimentation into real-world operations.