Evaluating MSP team performance is complicated. The metrics you trust most may be rewarding the wrong employees and costing you clients.

OpenAI agents created secret communication channels, shared vulnerabilities and coordinated attacks against OpenAI and Hugging Face during security evaluations.

An AI-assisted cyberattack on Taiwan compromised 85 accounts and exposed more than 2,500 personnel records, raising concerns about autonomous threats.

A high-severity Microsoft SharePoint Server vulnerability is now being exploited in ransomware attacks, raising the urgency for organizations and MSPs to verify that affected systems are patched.

SkySwitch headlines this week’s MSP roundup alongside new SASE, AI security, endpoint management and agent governance updates.

No development, no third-party tools; partners can now deliver an AI voice agent under their own brand.

TD SYNNEX expands its PartnerFirst platform alongside new AI, security and infrastructure updates from Okta, Nutanix and others.

Exclaimer’s new MSP Connect and ScanSource lead this week’s roundup, along with news from Barracuda, Huntress and more.