Sure, you may think you’re an elite napper, but you’ll never really know until you start collecting and crunching some numbers.

Erick and Rich discuss what SkyKick’s new security product says about the evolution of cloud computing, how to raise prices on legacy clients paying outdated rates, and evidence from Tinder that voting regularly is more than just a civic responsibility.

In this video, Eaton’s Alliances Technical Specialist, Reggie Greene, provides a quick overview of Eaton’s ConnectWise integration and how the plug-in will help MSPs improve operations and drive efficiency to grow business.

Join Joel Zaidspiner in Miami for conversations with ApexaIQ, CompTIA, and Cybrella at the latest Acronis partner conference.

With Thanksgiving approaching, Erick and Rich share a few things they’re thankful for this year and a few lesser known facts about the day AFTER Thanksgiving, Black Friday.

Do you like pickles? Do you like them enough to reach into a black box supposedly full of them and eat whatever comes out? We recommend re-thinking matters if your answer was yes.

Erick and Rich draw on research from Axcient to explore the costly effects of supporting multiple BDR solutions, discuss why now’s the time to refresh your marketing materials, and tell the strange tale of a man who misplaced an ear bud for five years…in his ear.

In this issue: Customer Experience Excellence | Hunters vs. Farmers | MSP Wealth Management | Beyond Passwords | Walking the DEI Walk |

Joel Zaidspiner checks in with Actifile, CybrHawk, Datagate, and OITVoiP at the last 7 Figure MSP event of the year in Orlando.

Red. You know it when you taste it, right folks? You’ll get similarly tasty insights on this week’s show, in which Matt, Rich, and returning guest host/former MSP/EOS implementer Zac Cramer discuss the news from ConnectWise’s IT Nation Connect event, Ingram Micro’s ONE conference, and Acronis’s #CyberFit Summit, all of which were visited by Rich and Hurricane Nicole in Florida this week.

Together at the 2022 Acronis #CyberFit Summit in Miami with a hurricane possibly approaching, Erick and Rich discuss Acronis’s new EDR and PSA solutions, simple social media success tips, and a new bottled eggnog inspired by frozen toaster waffles.

Live from the final ChannelPro SMB Forum of the year, Erick and Rich discuss Cisco’s increased interest in SMBs, how to use the end of 2022 to prepare yourself for a big 2023, and a six-foot tall loaf of bread named Pan Solo.

In this issue: Meet the 2022 ChannelPro All-Stars | Onboarding and Offboarding | Changes in Mac Management | Review: Dynabook Portege X40-K | Selling Risk Mitigation |

This week’s episode might remind you of that oddly misformed candy that spent a little too much time in your pocket with regular co-host Rich Freeman out on vacation, but is still just as delicious as Matt and guest co-host Erick Simpson take you door-to-door for some ChannelPro trick-or-treating. And what should you expect in your candy-bag when you get home?

ChannelPro’s Joel Zaidspiner checks in with CyberCNS, Invarosoft, and Mission Control at the latest gathering of TeamLogic IT franchise owners.

A little shame in your life isn’t a problem. Piles of the stuff is a different story.

Joel Zaidspiner speaks with Bizzity, CyberGuard360, GreenLink Networks, and ASCII Cup winner Solutions Granted at the final ASCII Group event of 2022.

Wow, channel pros, you don’t look a day over 39! Just like last year. And the year before that, come to think of it.

Erick and Rich drill into Auvik’s acquisition of Saaslio and Boardgent, why your RMM solution is one of your most important security tools, and the building suspense over the approaching selection of the next USA Mullet Champion.

Joel Zaidspiner stops by the Taylor Business Group’s latest conference to catch up with Antigen Security, Huntress, iTValuations, and Lemonade Stand.

Three women of the channel raise awareness of issues that male counterparts never experience and discuss the role all of us can play in rectifying them.

Securing clients’ endpoints, monitoring new devices, and patch management are just a few of ongoing tasks that MSPs perform to keep their clients secure. Tackling security challenges demands a comprehensive approach that builds on sound security fundamentals and brings together scalable frameworks and processes. Datto RMM creates a robust, yet easy to manage security ecosystem by taking a multi-layered approach.

Erick and Rich discuss N-able’s “manage everything” approach to the rise of cloud computing, the increasingly expansive security stack at Microsoft, and a shameful example of exaggerating how much fish you caught.

Don’t know what this episode title refers to? Look it up in the FM. And for your listening pleasure while you do so, tune in to this week’s show, in which Matt, Rich, and guest host Lori Hardtke, of ByteWize, discuss all the news from N-able’s Empower partner conference, Kaseya buying ConnectBooster, and ChannelPro’s All-Star award list for 2022.

The distributor’s David Jordan, Americas CFO, explains why access to financing enables the speed, creativity, and flexibility to close more—and larger—deals.