Topic: Managed Services - Page 148

Erick and Rich discuss what the red-hot M&A market means for MSPs, why you should spell out roles and responsibilities for your employees in writing, and why stealing a car so you can find the one you parked someplace now forgotten is usually a bad idea.

Mike Arrowsmith, whose role combines the traditional duties of a chief information security officer, a chief privacy officer, and a chief risk officer, is now responsible for the security of NinjaOne’s products and the integrity of data within those systems.

ChannelPro’s in-person, six-city tour offers IT integrators, managed services providers, consultants, and VARs two days of educational content designed to help drive business growth.

Under a revamped organizational structure, four general managers responsible for key portions of ConnectWise’s portfolio report in to CEO Jason Magee (pictured). Patrick Beggs, meanwhile, steps in to lead security operations for the company.

Learning to listen effectively is a critical skill for working with both customers and employees.

Live from the recent 7 Figure MSP conference in Phoenix, Joel Zaidspiner checks in with Gradient MSP and SuperOps.ai.

Don’t worry. If you haven’t collected enough box tops to get the coveted ChannelPro Weekly secret decoder ring, you’ll still enjoy this week’s episode, in which Matt and Rich are joined by returning guest host Corey Kirkendoll, of 5K Technical Services. The three of them discuss LogMeIn becoming GoTo and making a push into the channel, Unitrends launching its first small office BDR appliances, and the secrets to picking an MSSP.

In a crowded market, only differentiated value tied to business outcome will make an offer outstanding.

Erick and Rich are intrigued by LogMeIn’s corporate makeover as GoTo, eager for you to freshen up your marketing materials for the age of hybrid work, and impressed by the chicken who somehow snuck into a high-security zone at the Pentagon.

Hybrid workforces with distributed employees have a wider range of locations to keep backed up and continuously operational.