Topic: Managed Services - Page 135

By bringing together UCaaS and CCaaS, Intermedia aims to offer businesses a more reliable, comprehensive customer engagement solution while giving channel pros a new revenue opportunity to pursue.

The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software.

Available free of charge, the forthcoming cloud-based solution lets MSPs administer an entire fleet of storage units from the vendor’s TeraStation product family through a single console for the first time.

The two-day event offered sessions on growing an MSP business, transitioning to managed security services, and increasing monthly recurring revenue opportunities.

The new addition to the vendor’s Unite UCaaS platform, which is provided at no extra cost, aims to deliver enhanced security and minimize annoying interruptions by automatically identifying potentially fraudulent calls.

Named Voleer, the system helps integrators generate project work and recurring revenue by identifying gaps in an end user’s security defenses as well as opportunities for them to streamline their spending on platforms like Office 365 and Azure.

The seven new products come with features tailored to the requirements of video surveillance systems, including extended cable runs, extra surge protection, and automated remote reboots.

The Build IT event, taking place this week in the New York metro area, features more than 30 workshops and breakout sessions led by top thought leaders in the industry.

Equipped with an enhanced user interface, Tigerpaw’s latest release also includes more than twenty mobile application updates.

Build IT will feature more than 30 workshops and breakout sessions led by top thought leaders in the industry.