Archive for Rich Freeman - Page 71

Deploying a unified communications solution provided a quick fix for remote work, but leveraging UCaaS for long-term success requires maintaining the underlying infrastructure.

1Stream subscribers can now use the system to link their UCaaS solution with as many third-party CRM tools as they wish at no extra cost, and customize those integrations more easily on their own.

High-profile cyber attacks on MSPs have made robust, layered security a must-have for themselves and their clients.

At its latest virtual THREADcast event, the distributor discussed supply chain headwinds and emerging sales opportunities in work-from-home hardware, cloud computing, and beyond.

The X1 Fold (pictured) and X1 Nano debuted alongside a new subscription-priced remote monitoring and predictive analytics service.

New additions to the SMB-focused ThinkBook portfolio include the first device with a 360-degree display (pictured). The 27-inch monitor features a 1080p camera, integrated speakers, and dual noise-cancelling microphones.

Announced at the vendor’s online GlueX conference, the enhancements include PSA and RMM integrations that signal longer-term ambitions to turn IT Glue’s documentation system into a centralized console for most of a technician’s day-to-day work.

Available now, the WorkForce EC-C7000 comes with a wireless setup process designed to be easy enough for remote professionals to perform on their own, as well as support for pages up to 13″ x 19″.

Sometimes it pays to sweat the small stuff, and you’ll learn about one of those times when Matt explains why he has a fat lip this week. Onboarding a company you’ve just acquired is another good example, as you’ll see when Matt and Rich discuss a recent article on that topic with ChannelPro Managing Editor Colleen Frye, their guest host for this special edition of ChannelPro Weekly, sponsored by APC by Schneider Electric.

What do Back to the Future and the Star Wars saga have in common? The answer is in this week’s show title. As for the show itself, it features Matt, Rich, and guest host Eric Long, of cloud solution provider TeraCloud, discussing a new co-managed IT offering from Beachhead Solutions, ConnectWise’s new bug bounty program, and the secrets to success in work-from-home security.†