Archive for ChannelPro Network - Page 90

Back out on the road again for a new year, Joel Zaidspiner catches up with Chris Wiser of 7 Figure MSP, service collaboration vendor Thread, and security vendor Kamanja.

Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.

The move is part of an aggressive growth strategy for the MSP franchisor, which includes adding centralized fulfillment capabilities.

Seller Joanna Mirov and buyer Christopher Vollmond-Carstens take you behind the scenes for a rare inside look at how a successful MSP acquisition came together.

If you want to sell your business, be prepared to kiss a lot of…jerks. So says Rory Sanchez, formerly of True Digital Security, in an insightful conversation about his exit process with Matt, Rich, and returning guest host Rayanne Buchianico, of ABC Solutions, PSA Impact, and Sell My MSP.

Erick and Rich discuss analyst data underscoring why channel pros must be customer experience masters, discourage MSPs from giving assessments away for free, and describe a rare instance in which a river of melted butter wasn’t a good thing.

Back in action for 2023, Erick and Rich discuss what hardware trends from CES mean for the SMB channel, the importance of diversifying your lead generation activities, and a coder who turned to Office Space for criminal inspiration instead of laughs.

Tekie Geek protects its clients’ on-prem and SaaS environments—and grows its business—with Datto by its side as a partner.

Erick and Rich make a prediction for cyber insurance in 2023 (and no, it’s not just higher prices), urge you to make hanging out with smart people a new year’s resolution, and invent a new measure for global well-being: the Erick Simpson Santa Scale.

Erick and Rich discuss why CompTIA’s new Cybersecurity Trustmark fills a need in the channel, why you should consider giving your website a makeover, and why the police shouldn’t need to explain that driving with both windshields covered in snow is illegal.