IT and Business Insights for SMB Solution Providers

RingCentral

Press Release
March 24th, 2017 | ChannelPro
Introduces new collaborative communications experience for the modern workforce to communicate, collaborate, connect Adds new team messaging and collaboration APIs, chatbot and AI support, 40 out-of-the-box integrations - read more
 
Article
February 24th, 2017 | Rich Freeman
News from the industry’s top chipmakers, announcements from the year’s largest healthcare IT conference, and an early look at the robotic toys that will be creeping you out when the holidays come back around are all among the stories we didn’t get to this week. - read more
 
Article
January 31st, 2017 | Joseph Kolchinsky
Customer service teams interact with frustrated clients, at odd hours, during emotionally charged moments. Here's how to prevent burnout and keep your service team happy and productive. - read more
 
Article
October 24th, 2016 | Rich Freeman
Tigerpaw’s annual partner conference, product news from Datto, Apple, and Microsoft, and a reason for the guy in this mug shot to blow out a bunch of candles are all up ahead this week for the SMB channel. - read more
 
Article
October 14th, 2016 | Rich Freeman
A first look at Microsoft Dynamics 365, a new hybrid cloud offering from Amazon Web Services and VMware, and a fool-proof formula for dividing up a cake fairly among people with infinite lifespans are all among the stories we didn’t write about this week. - read more
 
Article
August 26th, 2016 | Rich Freeman
So-so earnings reports from two tech industry leaders, a Microsoft acquisition aimed at making meeting scheduling easier in Office 365, and a new strike force charged with terminating one of life’s great annoyances are all among the stories you may have missed this week. - read more
 
Article
August 19th, 2016 | Rich Freeman
Intel’s entry into ARM processors, cool new gaming PCs from HP and Lenovo, and an exciting new partnering opportunity for people without a conscience are all among the stories you may have overlooked this week. - read more
 
Article
July 1st, 2016 | Rich Freeman
The latest step in the unstoppable march of containerization, the quiet demise of a once king-of-the-hill Office 365 plan, and the crazy expensive sale of a “vintage” Apple iPod are all among the stories you may have missed this week. - read more
 
Article
June 24th, 2016 | Rich Freeman
New goodies for government and education specialists, new solutions from leading container and hyperconverged infrastructure vendors, and new ways to turn your social media compulsion into a safety hazard are all among the stories we didn’t tell you about this week. - read more
 

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