This week, Erick and Rich take a look at ChannelPro’s annual industry preview article for 2021, explore the importance of reviewing your performance in 2020, and discuss the wisdom of sampling a new variety of gin made with Elephant dung.
Erick and Rich greet the new year with a look at SolarWinds MSP’s new name, the new business plan you should be drafting right now, and the amusing fallout from a little too much holiday drinking for a reveler in the U.K.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Introduces new collaborative communications experience for the modern workforce to communicate, collaborate, connect
Adds new team messaging and collaboration APIs, chatbot and AI support, 40 out-of-the-box integrations
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News from the industry’s top chipmakers, announcements from the year’s largest healthcare IT conference, and an early look at the robotic toys that will be creeping you out when the holidays come back around are all among the stories we didn’t get to this week.
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Customer service teams interact with frustrated clients, at odd hours, during emotionally charged moments. Here's how to prevent burnout and keep your service team happy and productive.
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Tigerpaw’s annual partner conference, product news from Datto, Apple, and Microsoft, and a reason for the guy in this mug shot to blow out a bunch of candles are all up ahead this week for the SMB channel.
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A first look at Microsoft Dynamics 365, a new hybrid cloud offering from Amazon Web Services and VMware, and a fool-proof formula for dividing up a cake fairly among people with infinite lifespans are all among the stories we didn’t write about this week.
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So-so earnings reports from two tech industry leaders, a Microsoft acquisition aimed at making meeting scheduling easier in Office 365, and a new strike force charged with terminating one of life’s great annoyances are all among the stories you may have missed this week.
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Intel’s entry into ARM processors, cool new gaming PCs from HP and Lenovo, and an exciting new partnering opportunity for people without a conscience are all among the stories you may have overlooked this week.
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The latest step in the unstoppable march of containerization, the quiet demise of a once king-of-the-hill Office 365 plan, and the crazy expensive sale of a “vintage” Apple iPod are all among the stories you may have missed this week.
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New goodies for government and education specialists, new solutions from leading container and hyperconverged infrastructure vendors, and new ways to turn your social media compulsion into a safety hazard are all among the stories we didn’t tell you about this week.
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