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Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.
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CompTIA
Resource
February 1st, 2021 | ChannelPro
Looking for a daily dose of insights, advice, and inspiration on building a diverse organization? Bookmark CompTIA’s Advancing Tech Talent and Diversity Tip of the Day page. Fresh, concise updates five times a week!
Click here to view
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Article
September 3rd, 2021 | Colleen Frye
The ChannelPro SMB Forum New England gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.
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News
September 1st, 2021 | Rich Freeman
Called Team GPS, the new solution is designed to help channel pros better manage critical tasks like formulating business plans, monitoring customer satisfaction, and conducting employee performance reviews.
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Blog Entry
August 17th, 2021 | Karl Palachuk
In case you missed it live, please do yourself a favor and check out the Advancing Tech Talent and Diversity presentation from ChannelCon 2021.
Of course you should watch everything ever done by CompTIA, but let's be realistic. If you want to boil it down to advice that will help your company move faster and make more money, then you need to zoom into the best bits of advice. :-)
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Article
August 17th, 2021 | Colleen Frye
A recent survey from CompTIA finds the help desk is being tasked with new duties and is increasingly viewed as a strategic asset.
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Article
August 13th, 2021 | James E. Gaskin
Folding hardware from Samsung, subscription ink plans from Brother, new CEOs for Barracuda and Palo Alto, and Michigan’s rowdiest pickleball players are among the many stories we waited until just now to tell you about.
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Resource
August 13th, 2021 | ChannelPro Weekly
Your regular hosts are joined this week by marketing-savvy MSP Ed Correia, of Sagacent Technologies, marketing-savvy consultant (and ID Agent founder) Kevin Lancaster, of The Venture Mentor, and marketing expert (and former Kaseya exec) Matt Solomon, of Channel Halo.
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Video
August 13th, 2021 | ChannelPro
Erick and Rich discuss why hiring good employees is so hard today, why that trend makes retention critical, why you should (almost) never customize service agreements, and why you should also never bite an Olympic gold medal.
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Article
August 6th, 2021 | James E. Gaskin
The first “Cloud PCs” from Microsoft, an XDR alliance from Exabeam, acquisitions by Ivanti and its Wavelink unit, and an Olympics equestrian course that stops horses in their tracks are a few of the many stories we have finally managed to tell you about.
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Slide Gallery
August 4th, 2021 | Rich Freeman
Speakers at the “explore”-themed conference dived into security, artificial intelligence, the Internet of Things, customer experience, and IT diversity.
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