IT and Business Insights for SMB Solution Providers

Autotask

Article
April 22nd, 2020 | Rich Freeman
Private equity investors are buying up managed services vendors. Will MSPs be winners, losers, or something in between as a result? - read more
 
News
April 16th, 2020 | Rich Freeman
Called Secure Cloud, the new offering adds products from Zix’s email security and archiving portfolio to a previously introduced Microsoft 365 ordering and billing platform from AppRiver, the cloud distributor Zix acquired last year. - read more
 
News
April 9th, 2020 | Rich Freeman
Called Helix, the new add-on for the vendor’s BDR solution draws on artificial intelligence to identify and address the sources of backup failures without human intervention. - read more
 
News
April 6th, 2020 | Rich Freeman
The unified communications platform now displays call-related data for workgroups, supports more flexible search parameters, and interoperates with both the IT Portal documentation solution and the Busylight call status device (pictured). - read more
 
News
March 13th, 2020 | Rich Freeman
The recently introduced enhancements provide more control over what data the unified communications integration platform exchanges with ConnectWise Manage and Autotask PSA, and provides greater visibility into unanswered calls, among other topics. - read more
 
News
January 15th, 2020 | Rich Freeman
Officially announced during Auvik’s Frankly MSP Live partner conference, the new functionality lets Liongard partners import detailed information about routers, switches, and other network devices into their consolidated documentation data repository. - read more
 
Blog Entry
January 7th, 2020 | Karl Palachuk
Managing Your Service Board - Setup, Core SOPs, and Daily Procedures 5-Week class starts January 14th - Five Tuesdays -January 14 - February 11 , 2020 - Register Now - All classes start a 9:00 AM Pacific - read more
 
News
November 12th, 2019 | Rich Freeman
Unlike BDR products, CloudOak’s Plan4Continuity lets MSPs earn recurring revenue from helping clients define and perform all of the steps needed to keep people safe and systems operational after a fire, tornado, or security breach. - read more
 
News
November 3rd, 2019 | Rich Freeman
Code-named “Flash," version 2.0 of 1Stream includes new Windows and Mac clients that condense formerly multi-step processes and a feature that automatically pops multiple windows connected to multiple external applications when users answer a call. - read more
 
News
October 23rd, 2019 | Rich Freeman
The cloud-based offerings feature private label and co-branded reseller models that according to Intermedia enable channel pros to collect at least five times more revenue than they can through traditional commission-based agent schemes. - read more
 

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