IT and Business Insights for SMB Solution Providers

Autotask

News
May 18th, 2018 | Rich Freeman
The latest edition of the company’s remote monitoring and management solution also includes “closed-loop” alerting functionality and the ability to add custom branding elements to customer-facing web support portals. - read more
 
News
May 3rd, 2018 | Rich Freeman
The blockbuster deal positions the combined vendors to deliver the same kind of comprehensive MSP solution portfolio arch rival Datto has been offering since late last year. - read more
 
News
April 26th, 2018 | Rich Freeman
Available now in the U.S. and Canada, the MP60 is a Wi-Fi-enabled power strip with six independently operated outlets that technicians can reboot remotely, increasing an MSP’s profitability by reducing the number of truck rolls they must perform. - read more
 
Resource
April 3rd, 2018 | Autotask
Decision Tree Labs conducted the Metrics That Matter survey in July 2017 on behalf of Autotask Corporation. More than 1,030 ITSPs from around the world responded. - read more
 
News
March 27th, 2018 | Rich Freeman
First announced last month, the new QuoteWerks Web lets users access data previously available only in the product’s desktop edition through their web browser as well. - read more
 
News
March 20th, 2018 | Rich Freeman
Kaseya’s RMM and PSA products now exchange data automatically with IT Glue’s documentation solution as a result of the deal, which also makes Kaseya the first vendor authorized to resell IT Glue solutions. - read more
 
News
March 6th, 2018 | Rich Freeman
The new edition of Autotask Endpoint Management includes enhanced reporting, patch management, anti-virus management, and ticketing functionality. The referral program offers partners a $1,000 bounty for pointing Datto to peers who go on to make a purchase. - read more
 
News
March 6th, 2018 | Rich Freeman
Powered by technology from Unitrends, the new product complements the managed services software vendor’s previously introduced direct-to-cloud backup offering and fills a gap in its increasingly comprehensive product set. - read more
 
News
February 23rd, 2018 | Rich Freeman
Called the Integrated Voice Intelligence Engine, or Ivie, the new offering automatically sends alerts and initiates continuity plans during service outages, and will soon help MSPs identify and diagnose call quality issues as well. - read more
 
News
February 9th, 2018 | Rich Freeman with Joel Zaidspiner
CEO John Lewe (pictured) also tells ChannelPro that he’s accepted an invitation from ConnectWise to attend this year’s IT Nation event and has no plans to participate in the vendor consolidation wave currently sweeping the industry. - read more
 

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