IT and Business Insights for SMB Solution Providers

Autotask

News
June 20th, 2018 | Rich Freeman
The tie-in lets users of Unitrends MSP backup and disaster recovery solutions view and manage alerts in their PSA console, automatically create backup-related tickets, and sync client information across their Autotask and Unitrends MSP accounts. - read more
 
News
June 19th, 2018 | Michael Siggins and Joel Zaidspiner
CEO Austin McChord tells attendees at the annual MSP partner gathering, the first since Datto's merger with Autotask, that the company's commitment to their success includes an open and broad portfolio, an obsessive MSP focus, and delivering groundbreaking technology. - read more
 
News
June 18th, 2018 | Rich Freeman
Designed to improve technician productivity and billing accuracy, the new, closer synchronizations arrive as Autotask parent Datto kicks off its annual U.S. partner event in Austin, Texas. - read more
 
News
June 18th, 2018 | ChannelPro
In conjunction with DattoCon18, the cloud distributor says it is enabling MSPs to import data and more from the IT business management platform to the Pax8 Command Console. - read more
 
News
June 13th, 2018 | Rich Freeman
The new feature, which can automatically open support tickets in the vendor’s PSA system, gives end users an alternative to email and phone calls for interacting with help desks about technical issues. - read more
 
News
June 12th, 2018 | Rich Freeman
Expected to officially go into production late next month, version 18.1 of the vendor’s flagship PSA product employs a clean, web-friendly look and feel designed to make working in the system dramatically easier for technicians and service managers. - read more
 
News
May 18th, 2018 | Rich Freeman
The latest edition of the company’s remote monitoring and management solution also includes “closed-loop” alerting functionality and the ability to add custom branding elements to customer-facing web support portals. - read more
 
News
May 3rd, 2018 | Rich Freeman
The blockbuster deal positions the combined vendors to deliver the same kind of comprehensive MSP solution portfolio arch rival Datto has been offering since late last year. - read more
 
News
April 26th, 2018 | Rich Freeman
Available now in the U.S. and Canada, the MP60 is a Wi-Fi-enabled power strip with six independently operated outlets that technicians can reboot remotely, increasing an MSP’s profitability by reducing the number of truck rolls they must perform. - read more
 
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April 3rd, 2018 | Autotask
Decision Tree Labs conducted the Metrics That Matter survey in July 2017 on behalf of Autotask Corporation. More than 1,030 ITSPs from around the world responded. - read more
 

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