While you might be tempted to think that your smaller MSP is less of a target than a big-box retailer, hackers often target MSPs believing
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This week, Erick and Rich discuss Datto’s new quoting and procurement solution, building client phase sign-offs into your project plans, and what happens when a tiger mom gets her hands on deepfake technology.
Join Erick and Rich as they ponder the significance of Ingram Micro buying a PSA vendor, advise you to take a fresh look at your mission, vision, and values, and marvel at the guy who donated some old sweaters and $42,000 in cash to Goodwill.Latest Slideshows
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Autotask
News
March 31st, 2021 | Rich Freeman
Version 5.1 adds a fully native iPad app and provides enhanced integration with Datto’s Autotask PSA and Splashtop’s remote control system.
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News
November 18th, 2020 | Rich Freeman
Called Pax8 Pro, the new tool provides automation, orchestration, and lifecycle management functionality for onboarding and offboarding cloud users, as well as checklist and reporting features designed to enhance efficiency and customer value.
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News
October 2nd, 2020 | Rich Freeman
1Stream subscribers can now use the system to link their UCaaS solution with as many third-party CRM tools as they wish at no extra cost, and customize those integrations more easily on their own.
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News
August 25th, 2020 | Rich Freeman
The outsourced as-a-service offering, which includes threat remediation assistance, is part of a strategic business model shift by RocketCyber from making security products to providing security services.
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News
June 8th, 2020 | Rich Freeman
The latest enhancements to the unified communications vendor’s 1Stream platform seek both to make jumping into PSA records easier and to reduce the need for switching interfaces by importing more detailed information.
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Article
April 22nd, 2020 | Rich Freeman
Private equity investors are buying up managed services vendors. Will MSPs be winners, losers, or something in between as a result?
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News
April 16th, 2020 | Rich Freeman
Called Secure Cloud, the new offering adds products from Zix’s email security and archiving portfolio to a previously introduced Microsoft 365 ordering and billing platform from AppRiver, the cloud distributor Zix acquired last year.
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News
April 9th, 2020 | Rich Freeman
Called Helix, the new add-on for the vendor’s BDR solution draws on artificial intelligence to identify and address the sources of backup failures without human intervention.
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News
April 6th, 2020 | Rich Freeman
The unified communications platform now displays call-related data for workgroups, supports more flexible search parameters, and interoperates with both the IT Portal documentation solution and the Busylight call status device (pictured).
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News
March 13th, 2020 | Rich Freeman
The recently introduced enhancements provide more control over what data the unified communications integration platform exchanges with ConnectWise Manage and Autotask PSA, and provides greater visibility into unanswered calls, among other topics.
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