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Erick and Rich are both on the road and both eager to discuss Tech Data’s acquisition by private equity investor Apollo Global Management, why thinking ahead to who your replacement will be someday is a wise idea, and the imminent arrival of Twinkies breakfast cereal.
Live from the latest ChannelPro SMB Forum event, Erick and Rich discuss the significance of Nerdio’s distribution deals with Pax8 and D&H, the pros and cons of labeling yourself an MSP in sales meetings, and an IoT-powered device for people who want to clean their toilet without touching it. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
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News
November 12th, 2019 | Rich Freeman
Unlike BDR products, CloudOak’s Plan4Continuity lets MSPs earn recurring revenue from helping clients define and perform all of the steps needed to keep people safe and systems operational after a fire, tornado, or security breach.
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News
November 3rd, 2019 | Rich Freeman
Code-named “Flash," version 2.0 of 1Stream includes new Windows and Mac clients that condense formerly multi-step processes and a feature that automatically pops multiple windows connected to multiple external applications when users answer a call.
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News
October 23rd, 2019 | Rich Freeman
The cloud-based offerings feature private label and co-branded reseller models that according to Intermedia enable channel pros to collect at least five times more revenue than they can through traditional commission-based agent schemes.
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News
September 25th, 2019 | Rich Freeman
The new feature lets MSPs view data on topics like license counts and expiration dates for all of their customers, versus one client only. It arrives shortly after new integration with Continuum’s BrightGauge reporting solution.
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Article
September 19th, 2019 | Bob Coppedge
With a co-managed IT services offering, Simplex-IT extends its tools and processes to internal IT departments for a win-win partnership.
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Article
September 16th, 2019 | Rich Freeman
Vendors are building increasingly comprehensive suites of closely integrated RMM, PSA, and other managed services tools. Should MSPs use them?
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News
August 28th, 2019 | Rich Freeman
The new functionality, quietly introduced late last month, automatically creates PSA tickets after access rights, firewall settings, and other critical settings change and then highlights what’s new directly within the relevant documentation.
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News
August 10th, 2019 | Rich Freeman
The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software.
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News
July 24th, 2019 | Rich Freeman
Called OneXafe Solo 300 and due to reach market in October, the system is the vendor’s first appliance-based BDR offering and a significant step in its effort to build an end-to-end data protection portfolio for businesses and partners of all kinds.
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Resource
July 24th, 2019 | ChannelPro
Private equity money is pouring into the managed services market in torrential quantities. Vendors are buying or merging with other vendors all but weekly. Having trouble keeping track of it all? Download this handy and extremely partial scorecard for an at-a-glance overview of the continuing consolidation among the software suppliers channel pros care about.
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