IT and Business Insights for SMB Solution Providers

Autotask

News
October 16th, 2018 | Rich Freeman
In the first of many integrations with widely used managed services tools coming soon, ID Agent’s dark web scanning service can now automatically create tickets in Autotask whenever it finds compromised user credentials. - read more
 
News
September 26th, 2018 | Rich Freeman
A down payment on the vendor’s commitment to refresh its PSA solution quarterly, the new release offers 10 additional time entry screen configuration options, a re-designed client homepage, and greater control over contract access rights. - read more
 
News
September 24th, 2018 | Rich Freeman
The move will have zero impact on the company’s partners, according to John Pagliuca (pictured), general manager of SolarWinds business unit SolarWinds MSP. - read more
 
News
September 18th, 2018 | Rich Freeman
The new functionality lets MSPs upload configuration data about cloud services, network devices, and on-premises software to IT Glue’s documentation solution automatically. - read more
 
News
September 11th, 2018 | Rich Freeman
Named Aurora and due to reach market in December, the new system is designed to help users of Fortinet’s FortiSIEM more easily manage and operate that complex system. - read more
 
Slide Gallery
August 16th, 2018 | Rich Freeman
A year after launching an all-new channel program, backup vendor Carbonite is offering less complexity, providing more resources for top partners, and spending more time on plans for competing with all-in-one managed service software makers like Datto and Kaseya. - read more
 
Article
August 14th, 2018 | Jason Etheridge
Logic Speak revamped its approach to service delivery and time tracking, and is reaping the rewards of better efficiency and growing profits as a result. - read more
 
News
August 10th, 2018 | ChannelPro
The company's Disaster Recovery as a Service Cloud Services for Managed Service Providers offering now includes cloud pooling, one-click orchestrated recovery, and 30-day free virtualized infrastructure replication. - read more
 
News
July 17th, 2018 | Rich Freeman
Called the Wingman Professional Services Program, the new offering is less a strategic pivot into a new revenue source than an effort to help partners get cloud infrastructure practices up and running swiftly. - read more
 
Article
July 13th, 2018 | Lori Tisinai
With a growing segment of residential and home-based business customers, Computer Concepts is moving from house calls to remote management. - read more
 

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