IT and Business Insights for SMB Solution Providers

Autotask

News
May 9th, 2019 | Rich Freeman
Pax8’s backend ordering and management infrastructure now exchanges data with Kaseya’s PSA platform. Liongard’s automated discovery and documentation solution now imports endpoint data from Kaseya’s RMM system. - read more
 
News
May 3rd, 2019 | Rich Freeman
The presales technical staff, partner success team, and additional channel account executives will be among several measures this year aimed at helping traditional product-oriented resellers become security service providers. - read more
 
News
May 3rd, 2019 | Rich Freeman
Participants in the investment round, which comes amid an ongoing merger and acquisition spree by the IT management vendor, include TPG, a global private equity giant with some $103 billion of assets under management. - read more
 
News
April 24th, 2019 | Rich Freeman
The new functionality, which supports commonly used systems like Adobe Reader, Mozilla Firefox, and Java Runtime Environment, can also automatically install software end users should be using and remove systems they shouldn’t. - read more
 
News
March 30th, 2019 | Rich Freeman
Speaking at yesterday’s West Coast Technology Show, cloud exec Jason Bystrak revealed that software/hardware bundles and a new digital commerce platform will be core elements of the distributor’s efforts to seize online market share. - read more
 
News
March 25th, 2019 | Rich Freeman
In addition to reliability and speed improvements, the updated integration enables users of both systems to switch between them with a single click, reducing the time required to assess and remediate customer issues. - read more
 
News
March 22nd, 2019 | Rich Freeman
The new functionality enables Liongard’s Roar documentation discovery platform to import client accounts, automatically detect associated web domains and TLS/SSL certificates, and generate tickets about misconfigurations and other issues. - read more
 
News
March 21st, 2019 | Rich Freeman
MSPs can now map organizations, sites, and agent groups in Pulseway’s RMM solution to company listings in ConnectWise’s PSA solution, and automatically generate tickets in the ConnectWise product as well. - read more
 
News
March 21st, 2019 | Rich Freeman
The new offering provides access to product and technical support staff, partner resources, and co-brandable marketing materials that third-party vendors can use to create and promote connections to Datto’s products more easily. - read more
 
News
March 13th, 2019 | Rich Freeman
New capabilities introduced today by cloud exec Renee Bergeron (pictured) are designed to help channel pros mimic the best practices of resellers who emphasize client acquisition and customer service rather than backend operational processes. - read more
 

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