Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Certification ensures its cloud solutions adhere to the EU-US Privacy Shield Framework for the collection, use and retention of personal information transferred from the European Union to the United States. Guarantees compliance of business data stored in Arcserve’s private cloud, putting the company on a short list of vendors who are 100 percent compliant with the General Data Protection Regulation (GDPR). Arcserve assures current and future GDPR compliance with secure backup, disaster... - read more
(Digital) signs of the times at DSE, new hardware from NVIDIA and Apple, plus Microsoft’s new rules against cursing at your computer and in favor of the Oxford comma were among the stories we took our sweet time getting around to this week.
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New survey of channel partners, service providers, and IT pros spanning 15 countries reveals the real challenge of DR planning and how data availability ranks against health benefits and their personal photos
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Spencomp Solutions put a stake in the managed security services ground by specializing, developing deep expertise, forming trusted relationships, and delivering value.
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Based on technology from Zetta, the cloud DRaaS vendor Arcserve bought last July, the new release of Arcserve UDP Cloud Direct is designed to put 15-minute recovery point objectives and five-minute recovery time objectives within reach of midsize businesses.
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Oracle tried, but failed, to fill the news bucket itself, enabling Intel, Google, Microsoft, and many, many others to get in on the act too.
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Together, the two companies will have a solution portfolio spanning file sync and share, BDR, and disaster recovery-as-a-service, plus a 50,000-strong customer base ranging from small businesses to mid-market firms.
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