IT and Business Insights for SMB Solution Providers

Manuel Palachuk

Manuel is the coach who will take you to the gym, not just send you there. He believes that small business is the backbone of the world and the service industry in particular is the heart! He has over 30 years of business, management, and training experience in the computer and electronics industries, including owning and managing successful IT and MSP companies. He is the author of the book Getting To The Next Level: A Blueprint for Taking You and Your Business to the Top. Manuel is also the co-author of the Network Migration Workbook, the definitive guide to zero downtime network migrations.

He holds an Associate degree in Electrical Engineering and a Bachelor’s degree in Automated Manufacturing and is an expert of process, systems, and their efficiency. Manuel is driven toward the application of continuous improvement through Agile methodology in all aspects of business. He is most noted for his trademarked training on the Ten Golden Rules of PSA and Working and Tracking Time in Real-time.

Manuel is the premier coach for training your team on the Ten Golden Rules of PSA, Working and Tracking Time in Real-time, and Agile Service Delivery. He is also the original innovator of Business Agile Strategy Execution (BASE), the most powerful methods for managing your business roadmap and strategy and executing on it. When you're ready to get to the next level, get the right coach. Visit ManuelPalachuk.com to find out about all of his methods, offerings, and programs.

ChannelPro is teaming up with business coach Manuel Palachuk to help you get to the next level. Don't miss these on-demand webinars for valuable insights and tips:

Five Tools That Could Transform Your Company Overnight

The Ten Golden Rules of PSA and Service Ticket Systems

Working and Tracking Time in Real Time

Manuel Palachuk International

+1 561 577 1979

Manuel provides coaching and consulting to individuals, teams, or organizations with only one goal in mind: to take you and your business to the next level. And he has the blueprint to do it! Manuel primarily works with IT Consultants, MSPs, VARs and other Technology Service Providers. With his vast experience, however, he can help any business get to the next level.

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More from Manuel Palachuk International
November 7th, 2017
Resource | Manuel Palachuk
Time tracking methods are laid out including understanding the ideal time tracking increments for our industry and the ever important skill of rounding time entries to 5 and 15 minutes. - read more
 
November 3rd, 2017
Article | Colleen Frye
With a 2017 theme of “Fast Lane to Success Tour,” the fourth and final event this calendar year offered interactive, in-depth conversations with some of the industry’s top channel pros and industry experts. - read more
 
September 6th, 2017
Resource | Manuel Palachuk
For Maximizing Service Delivery Value and Profit - read more
 
September 6th, 2017
Resource | Manuel Palachuk
ChannelPro is teaming up with business coach Manuel Palachuk to help you get to the next level. - read more
 
August 29th, 2017
Video | Rich Freeman
Do you know how big a service ticket backlog you've got? Do you know how to figure that out, or why you should? If you can spare managed services guru Manuel Palachuk 60 seconds, he'll answer those and other questions. - read more
 
August 16th, 2017
Video | Rich Freeman
Do you know who your top 20 clients are by hours consumed, and how they’re performing financially? Give managed services guru Manuel Palachuk one minute of your time, and he’ll explain how to do it and why you should. - read more
 
July 26th, 2017
Video | ChannelPro
Managed services expert Manuel Palachuk explains how to draw up a list of the technical, financial, and other characteristics you look for in a customer, and why doing so will benefit your business. - read more
 
June 21st, 2017
Video | Rich Freeman
Your rack rate should be bigger than your effective hourly rate and cost of labor. But how much bigger? Managed services guru Manuel Palachuk has the answer. - read more
 
May 30th, 2017
Video | Rich Freeman
In a crisp 60 seconds, Manuel Palachuk walks you through the formula for calculating your fully burdened cost of labor, and explains how to use it when setting prices. - read more
 
May 26th, 2017
Resource | ChannelPro Weekly
Matt and Cecilia take their best shot holding down the fort while Rich enjoys a long overdue vacation, roping in special guest and author Manuel Palachuk. Rich Jr. (played my Matt) takes a stab at going through a trio of news stories from eFolder, HP Enterprise, and NETGEAR. Then in part 2, Manuel (a.k.a. - read more
 

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