Side by side once more, Erick and Rich discuss Ingram Micro’s new “digital twin,” how and why to get MDF, and a brilliant invention from Johns Hopkins University that prevents burritos from unrolling.

Explore the underappreciated contributions to IT and beyond made by the AAPI community, and the equally underappreciated challenges members of that community face at work.

Joel Zaidspiner takes advantage of a brief stop back home between road trips to learn about one of the newest names in password management software for MSPs.

In this issue: Vendors on the Vanguard | Working Your Networks | Chart of Accounts 101 | Security Metrics | Women in Cybersecurity | Vertical Clouds |

Combine two flavors of ice cream in one cone, and you get a delicious treat. Combine two RMM systems into one and you get…well, that depends, doesn’t it?

While partners at this week’s TD SYNNEX conference discuss booming IT market conditions, Erick and Rich discuss how to prepare for the inevitable slowdown to come, along with recent evidence that artificial intelligence isn’t all that intelligent yet.

Cybersecurity’s tough, but is anything more puzzling than seafood? No really, think about it. Or better yet, don’t think about it and listen to this special edition of ChannelPro Weekly sponsored by Datto instead. Matt and Rich are joined by Datto partner Brian Weiss, of ITECH Solutions, to discuss Pax8 adding AWS to its line card, Dell’s surprisingly strong PC sales two years into the work-from-home era, and the secrets to influencing vendor roadmaps.

Erick and Rich discuss the potential merits of buying remote access software from a security vendor, why expressing gratitude to employees and customers is a win-win, and the many, many holidays besides Star Wars Day celebrated this week.

Greetings from Nashville, where our Joel Zaidspiner recently checked in with Lifecycle Insights, Spot, Vertical Axion, and Wasabi Technologies.

Here’s a thought. Rename the OS drive on your PC the Q drive. Makes about as much sense as the letter you probably use now. Next, tune into this week’s jam-packed episode, in which Matt, Rich, and guest host Paul Nebb, of Titan Technologies, discuss Eaton’s move into peripherals, Datto’s new BDR appliances and cloud continuity solution, and a new managed SD-WAN offering from Fortinet, Ingram Micro, and Masergy.

Erick and Rich discuss a managed SD-WAN solution that MSPs and managed service newcomers should look into, explore how and why to raise your rates due to inflation, and pity the fool who now holds the world record for balancing a chainsaw on your chin.

Live from fabulous Las Vegas, ChannelPro’s Joel Zaidspiner speaks with Hook Security, ImagIT, NYNJA, and SaaSMAX.

Ransomware just struck your client. Our suggestion? Do NOT place your first call to Ghostbusters. To find out who you should call, listen to this week’s episode, in which Matt, Rich, and guest host Ben Pearce, of ACP Technologies, discuss the news from the 2022 Robin Robins IT Sales and Marketing Boot Camp event, the new incident response service from ConnectWise, and the secrets to generating big financial results with small managed services teams.

Erick and Rich discuss how small MSPs can generate big financial results, explain why you need to know your company’s market value even if you’re not ready to sell it, and marvel at the Dubliner who lodged 34 complaints about airport noise a day for a year.

Riddle me this, channel pros. What do you get when you combine a Kaseya with a Datto? Still don’t have it? Join the pack that includes Matt, Rich, and returning guest host Josh Weiss, of LA Creative Technologies. They have some details to share via Rich’s exclusive conversation with Kaseya CEO Fred Voccola, however, not to mention additional thoughts on Thoma Bravo selling Barracuda Networks to KKR and Cisco offering a new partner specialization in environmental sustainability.

In this issue: Zero-Trust Primer | Cultivating Leaders | Small Teams, Big Results | Connected Healthcare | Choosing a DEI Consultant | Review: Dynabook E10-S

Erick and Rich share hot takes on Kaseya’s earth-shaking acquisition of Datto, discuss the smart way to deal with FUD when change comes to the vendor landscape, and greet some unexpected visitors, live and on the air!

Listen up as Joel Zaidspiner checks in with Curricula, PC Matic, and ThreatAdvice, live from Austin, Texas.

Erick and Rich ask why channel pros aren’t talking about blockchain more, urge you to stop giving away services out of the kindness of your heart, and marvel at the people in Dallas who scanned a random QR code in the sky recently and got Rickrolled.

A dedicated member portal is just one of five key benefits MSPs will receive by joining the Dell Expert Network, a one-stop shop and support program for managed service providers and IT consultants to help them better serve their SMB customers.

You’ve got to pity those poor accountants. Bad enough they’ve got all those tax returns to complete this time of year. Now they’re getting the cold shoulder from channel pros too.

In this report, Redstor examines how Microsoft 365 is not intended to include an all-encompassing backup solution. A simple recovery can be a massive problem if data has fallen out of the retention period and Microsoft 365 has deleted it forever. You can avoid this with a data management and protection service that allows you to set your own retention policies very easily and whose sole purpose is to ensure that your data can be recovered directly back to Microsoft 365, regardless of the state of your live data.

Let’s face it, it’s a pretty tough gig today for MSPs with growth performance under the spotlight. While the overall managed service market is growing, and many MSPs secured new business during the pandemic as they helped companies safely digitize, the market is also attracting new entrants. Many of whom have hyper-relevant, innovative, turnkey solutions and are crowding out established players.

Erick and Rich explore Cytracom’s bold move into secure networking, explain why watching Google for local ransomware stories can help MSPs land new business, and question why anyone would want to take their house plants with them on vacation.

Delivering cloud services and providing them with strong business continuity and disaster recovery (BCDR) protection can present challenges, so it’s helpful to hear from other MSPs about what worked for them and to learn best practices for providing value to customers. Datto interviewed its MSP partners to gather insights about what helped them successfully grow their business with the cloud. No matter your cloud maturity, learning from other MSPs will help guide you in your efforts to establish a cloud practice.