Dude, silos of chaos ROCK! Unless you’re an MSP, in which case they’re a pain. Or so says ConnectWise, whose acquisition of Perch Security and StratoZen is among the topics discussed this week by Matt, Rich, and guest host Chad Kempt, of Fast Computers. Listen in as they chat about former Level Platforms CEO Peter Sandiford’s new cloud identity management venture and the winners of this year’s ChannelPro SMB All-Star Awards too.

This week, Erick and Rich discuss RMM pioneer Peter Sandiford’s new cloud identity management venture, urge you to get your client appreciation gifts in the slower-than-usual mail early this year, and cower in terror from Japanese monster robot wolves.

Erick and Rich discuss the significance of the news from Ingram Micro’s ONE conference, explain why you should do quarterly business reviews with strategic vendors, and share the blow-out electoral win of Rabbit Hash, Ky.’s new canine mayor.

The Channel Strong tour of America was back on the road last month, and this time our own Joel Zaidspiner went along for the ride. Get his behind-the-scenes look at what Channel Strong is and how it came together.

Erick and Rich dive into the new incident response service from Sophos, knowing when it’s time to pull the plug on a new business strategy, and some Halloween decorations in Dallas that may have taken the holiday spirit a touch too far.

There’s nothing quite like a socially-distanced social gathering, is there? You’ll hear all about it on this week’s show, in which Matt and Rich are joined by co-host Corey Kirkendoll, of 5K Technical Services, as well as their ChannelPro teammate Joel Zaidspiner, who has the inside scoop on the latest Channel Strong road tour of America.

Erick and Rich are impressed by SkyKick’s new cloud management solution, in agreement about the importance of learning to delegate tasks to your team, and confused about why it took so long for the town of Asbestos, Quebec to choose a new name.

Sure, you haven’t been swarmed by hordes of rabid raccoons yet, people, but give it time. 2020 isn’t over yet. While you wait, listen in as Matt, Rich, and guest host Lawrence Cruciana, of Corporate Information Technologies, discuss Intel’s new partner program, SkyKick’s new cloud management solution, Datto’s new IPO, and SolarWinds MSP’s likely forthcoming IPO.

Looking for the SaaS app no business can resist? Matt, Rich, and guest host Sitima Fowler, of MSP Iconic IT, have it for you.

Erick and Rich discuss ChannelPro’s special October issue, which is all about the why-to and how-to of building a diverse workforce, as well as tuning up your sales plan and a recent partnership between T-Mobile and…Betty Crocker?

On the spot as usual, ChannelPro’s Joel Zaidspiner talks with BVoIP ahead of the latest Channel Strong road tour, JS Group about its important new executive hire, and MSP Toolkit about its brand-new set of business building resources.

Erick and Rich examine the evolution of Sophos Cloud Optix into a hybrid security/management tool, the importance of using all your PSA system’s integration capabilities, and proof that artificial intelligence still can’t match the human kind sometimes.

When Rich gets his hands on an interesting story, he’s like a man possessed. No, really, you’ll see what we mean a little ways into this week’s episode, which features a guest hosting appearance by Josh Weiss, president and virtual CIO of L.A. Creative Technologies, plus an interview with the consistently fascinating David Friend, president and CEO of cloud storage innovator Wasabi Technologies.

Erick and Rich dive into some conflicting stats about how much people like working from home, discuss the importance of taking guilt-free time away from work, and explore further evidence that 2020 is driving everyone just a little crazier than usual.

In his latest virtual road trip, ChannelPro’s Joel Zaidspiner checks in with Cyberfish, IoTSSA, and SAP on what’s new and noteworthy in the SMB channel.

With Gary Bixler, Yvette Steele, Rachel McGuiness, Susanne Tedrick, Karl Palachuk, and Jill Chapman

Sometimes it pays to sweat the small stuff, and you’ll learn about one of those times when Matt explains why he has a fat lip this week. Onboarding a company you’ve just acquired is another good example, as you’ll see when Matt and Rich discuss a recent article on that topic with ChannelPro Managing Editor Colleen Frye, their guest host for this special edition of ChannelPro Weekly, sponsored by APC by Schneider Electric.

What do Back to the Future and the Star Wars saga have in common? The answer is in this week’s show title. As for the show itself, it features Matt, Rich, and guest host Eric Long, of cloud solution provider TeraCloud, discussing a new co-managed IT offering from Beachhead Solutions, ConnectWise’s new bug bounty program, and the secrets to success in work-from-home security.†

Erick and Rich discuss what a recent story from Beachhead Solutions says about the co-managed IT market, why adapting presentations to the nuances of videoconferencing is a must for MSPs, and a Mexican legislator who tried to skip out of a Zoom meeting early by leaving a photo of herself behind.

Remember Groucho Marx’s joke about not joining a club that would have him as a member? This isn’t that kind of club. This is the club founded by Matt, Rich, and guest host Juan Fernandez, of ImageNet Consulting, that we think you’ll love to join. If nothing else, you’ll get to hear their thoughts on HP’s new hardware and services bundles for SMBs and their new work-from-home PCs and monitors, plus top strategies smaller MSPs can use to compete with much bigger ones.

Erick and Rich ponder the implications of HP’s new subscription hardware and software service for SMBs, why cloud solutions require a different approach to sales and marketing, and the perhaps coronavirus-related rise of the “technosexual.”

With Yvette Steele, Paige Reh, Cal Jackson, Cassandra Allen, Susanne Tedrick

Erick and Rich dive into the latest projections for the fast-growing SMB collaboration and security markets, share advice on keeping complex legal agreements from slowing down your sales volume, and discuss a perfect crime foiled by one fatal flaw.

Mmm, there’s nothing like the taste of farm fresh CloudBerry. Just ask Matt, Rich, and guest host Randolph Carnegie, managing director of Chicago-based IT provider Ken-Kor Consulting.

Erick and Rich sort through the new MSP business building resources from IT By Design, the importance of relinquishing control over work to your employees, and a man in Oklahoma who took the whole pant-less online meeting thing a few steps too far.