Erick and Rich have a lot to be thankful for this year, including artificial intelligence and hand sanitizer, which they discuss on this holiday week episode along with a neuroengineer’s recent efforts to teach rats to play Doom.

If you’re into tube steak and sports, this is the episode for you. You’ll like it if you’re just into managed services too, because Matt, Rich, and returning guest host Scott Beck, of BeckTek, have plenty to say about the new billing reconciliation solution from Gradient MSP, the new digital maturity scoring and data asset management offerings from ScalePad, and the addition of endpoints to Liongard’s “unified visibility” platform.

Rich and Erick discuss Gradient MSP’s new billing reconciliation tool and long-term strategy, urge you to unplug (like, really) during your Thanksgiving break, and finger the unlikely culprit responsible for damaging a U.K. family’s car.

Ready to automate and accelerate as-a-service solutions? Well then, gentlemen (and ladies), you know what to do. So does Ingram Micro, as Matt and Rich discuss with co-host Seana Fippin, of MSP Red Box Business Solutions, who also chimes in on the new platform and RMM solution ConnectWise introduced this week, OpenText buying Zix, and how to hold effective virtual meetings at a hybrid workplace.

Erick and Rich discuss the new platform and RMM solution from ConnectWise, the wisdom of identifying your worst customers now so you can fire them come January, and the latest oddball limited edition holiday offers from America’s fast-food restaurants.

Check in with Joel Zaidspiner as he checks in with ADT Cybersecurity, Mailprotector, and ThreatLocker.

Erick and Rich discuss Atera’s new AI-powered RMM automation feature, why you should ask vendors and distributors regularly about new resources for helping you grow, and a local election in Maine set to be decided by drawing straws.

How much money are you making on wiffy these days? I mean, I assume you’re in the wiffy market. It’s huge! Take it from Matt, Rich, and this week’s guest host, Paco Lebron, of MSP ProdigyTeks and the MSP Unplugged podcast.

Check in with the latest from BLOKWORX, Hornetsecurity, SuperOps.ai, and TwoRivers ITAD Solutions in this series of interviews from the latest meeting of managed services coop The 20.

Feel free to tackle only simple challenges, channel pros. Just don’t expect to make much at it. Take it from this week’s guest host, podcaster and industry analyst Dave Sobel, it’s the hard stuff that produces big money. Dave, Matt, and Rich have plenty to say about that topic, as well as the news from Acronis’s CyberFit Summit, and Dave has a few thoughts to share about Kaseya’s efforts to harden its software against future breaches too.

Live together from sunny Miami, Erick and Rich discuss the strategic implications of the Acronis Cyber Network, the challenges of preserving office culture in a work-from-anywhere organization, and the misadventures of what may be the world’s stupidest hiker.

Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse.

Side by side for the first time since COVID, Erick and Rich discuss Kaseya’s take on its RMM breach, trueing up your managed services clients, and a woman who went to sleep alone and woke up next to a meteorite.

Security takes multiple layers, even when the threat you’re securing against is walking, dead, and hungry for brains. Take it from MSP and security pro Charles Henson, of Nashville Computer, who joins Matt and Rich this week to discuss Datto’s SaaS Defense product, MSP360’s flat-rate Amazon S3 backup storage, takeaways from the recent Bandwidth.com DDoS incident, and how to profit from helping businesses complete security questionnaires.

Erick and Rich discuss the significance of Microsoft launching Windows 11 in the same week VMware updated its cloud platform, urge you to raise prices in January, and salute an industrious squirrel who borrowed a pickup truck to store walnuts.

From high above the Hudson River, in N.J., Joel Zaidspiner checks in with Armor, CrushBank, Mindmatrix, and Richardson & Richardson at IT By Design’s recent Build IT Live conference.

If there’s one thing channel pros serious about growth have in common, its killer penguin investigations. At least we think that’s what they’re all tracking on their dashboards. Maybe Ken Pecot, COO of The 20, can set us all straight on that.

Erick and Rich sift through the implications of this week’s VoIP DDoS attack, explain the one situation when you should never present a sales proposal, and consider hiring a German hamster to manage their investments.

Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance. Together, the three of them discuss the new ticketing system from NinjaRMM, HP’s customer intelligence platform, and the decision at SaaS Alerts to sell a stake in the company to its MSP partners.

This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers.

SASE solutions are selling like hotcakes these days, but the reason why may surprise you. Let Matt, Rich, and guest host Angela Hogaboom, director of assessment services at managed security provider RSI, explain it to you, along with the story behind Datto shipping an Azure Continuity solution, Cytracom buying OmniNet, and Barracuda making three (count ’em) announcements in one busy day.

Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.

This week, Erick and Rich discuss partnering with Zoom, the dangers of excessive teamwork in your company (yes, that IS possible), and what the heck that big purple thing McDonalds calls Grimace really is.

†you’re not familiar with the Levono brand, don’t worry. The same is true for pretty much everyone but this week’s guest host Rayanne Buchianico, of ABC Solutions, the PSA Impact podcast, and M&A consultancy Sell My MSP.

Pull up a seat for Joel Zaidspiner’s conversations with Lifecycle Insights, SaaS Alerts, and 7 Figure MSP guru Chris Wiser.