IT and Business Insights for SMB Solution Providers

Autotask

Autotask Corp.
26 Tech Valley Drive, Suite 2
East Greenbrush, NY 12061
United States
+1 518 720 3500

Autotask is now part of Datto. Read more >

Autotask Corp. provides a hosted IT business management software platform designed for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence .

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September 25th, 2019
News | Rich Freeman
The new feature lets MSPs view data on topics like license counts and expiration dates for all of their customers, versus one client only. It arrives shortly after new integration with Continuum’s BrightGauge reporting solution. - read more
 
September 19th, 2019
Article | Bob Coppedge
With a co-managed IT services offering, Simplex-IT extends its tools and processes to internal IT departments for a win-win partnership. - read more
 
September 16th, 2019
Article | Rich Freeman
Vendors are building increasingly comprehensive suites of closely integrated RMM, PSA, and other managed services tools. Should MSPs use them? - read more
 
August 28th, 2019
News | Rich Freeman
The new functionality, quietly introduced late last month, automatically creates PSA tickets after access rights, firewall settings, and other critical settings change and then highlights what’s new directly within the relevant documentation. - read more
 
August 10th, 2019
News | Rich Freeman
The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software. - read more
 
July 24th, 2019
News | Rich Freeman
Called OneXafe Solo 300 and due to reach market in October, the system is the vendor’s first appliance-based BDR offering and a significant step in its effort to build an end-to-end data protection portfolio for businesses and partners of all kinds. - read more
 
July 24th, 2019
Download | ChannelPro
Private equity money is pouring into the managed services market in torrential quantities. Vendors are buying or merging with other vendors all but weekly. Having trouble keeping track of it all? Download this handy and extremely partial scorecard for an at-a-glance overview of the continuing consolidation among the software suppliers channel pros care about. - read more
 
July 18th, 2019
News | ChannelPro
The new addition to the vendor's Unite UCaaS platform, which is provided at no extra cost, aims to deliver enhanced security and minimize annoying interruptions by automatically identifying potentially fraudulent calls. - read more
 
July 11th, 2019
Blog Entry | Karl Palachuk
Okay - so I know I'm going to miss some, irritate a few people, and get some disagreement. But I just checked my give-a-rat's-rearend-ometer and I don't care. . . . - read more
 
June 20th, 2019
News | Rich Freeman
Timed to coincide with the vendor’s DattoCon event in San Diego this week, the software includes a beta edition of new HTML 5 remote control technology, an enhanced PSA mobile app, and a wide range of UI enhancements. - read more
 

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