Topic: Managed Services - Page 214

Matt and Rich have a fever, channel pros, and the only prescription is this episode. Joined by MSP, author, and improv comic Bob Coppedge, of Simplex-IT, your hosts discuss co-managed IT, Dell’s attempt to “democratize” artificial intelligence, a new managed services suite from Pulseway inspired by the coronavirus pandemic work-from-home phenomenon, and the 20th birthday of ConnectWise’s IT Nation Evolve organization, formerly known as HTG Peer Groups.

MSPs need to protect their businesses with up-to-date payment terms, services offered, and contractual language.

Formerly known as HTG Peer Groups, the organization has grown to some 500 members around the globe by helping channel pros set goals and hold each other accountable for realizing them, according to founder Arlin Sorensen (pictured).

The stories of ransomware attacks have unfortunately become more common, especially among municipalities. But, when the Town of Colonie, in the greater Albany, NY region, became the latest to fall prey to a ransomware attempt, the outcome was different than many others thanks to protection from Carbonite. Find out how Colonie avoided the outcome of so many other ransomware victims in this case study.

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Introduced in response to spiking demand for remote management capabilities among businesses with work-from-home employees, the new package offers a subset of relevant features from Pulseway’s core managed services suite at a lower price.

In honor of Memorial Day, Erick and Rich discuss why veterans make great IT employees, why now’s the time to finalize your back-to-the-office plans with clients, and why the latest scheme to make empty sports arenas feel less empty during games is as weird as all the others.

It’s hard to put a price tag on good health and a good job these days. A good sandwich, though? That’s worth a cool million. Just ask Michael Goldstein, president and CEO of LAN Infotech and this week’s guest host. He has thoughts to share with Matt and Rich on other topics too, like the cross-platform “cyber resilience” functionality coming soon to Carbonite and Webroot, the many reasons veterans make good IT employees, and Kaseya’s latest product integrations.

As Military Appreciation Month comes to a close, we talk to three veterans who share their paths to IT and the channel.

Spend time now shoring up clients’ infrastructure to meet the challenges of what is sure to be an altered “”workplace”” even after things get back to normal.

Founder Victor Raessen (pictured) developed the free platform specifically for MSPs and resellers to help them track and manage their product stack, network with peers, and make it easier for customers to find them.