Topic: Managed Services - Page 185

Under a revamped organizational structure, four general managers responsible for key portions of ConnectWise’s portfolio report in to CEO Jason Magee (pictured). Patrick Beggs, meanwhile, steps in to lead security operations for the company.

Learning to listen effectively is a critical skill for working with both customers and employees.

Live from the recent 7 Figure MSP conference in Phoenix, Joel Zaidspiner checks in with Gradient MSP and SuperOps.ai.

Don’t worry. If you haven’t collected enough box tops to get the coveted ChannelPro Weekly secret decoder ring, you’ll still enjoy this week’s episode, in which Matt and Rich are joined by returning guest host Corey Kirkendoll, of 5K Technical Services. The three of them discuss LogMeIn becoming GoTo and making a push into the channel, Unitrends launching its first small office BDR appliances, and the secrets to picking an MSSP.

In a crowded market, only differentiated value tied to business outcome will make an offer outstanding.

Erick and Rich are intrigued by LogMeIn’s corporate makeover as GoTo, eager for you to freshen up your marketing materials for the age of hybrid work, and impressed by the chicken who somehow snuck into a high-security zone at the Pentagon.

Hybrid workforces with distributed employees have a wider range of locations to keep backed up and continuously operational.

Users of the billing reconciliation tool can now download unlimited copies of usage data from makers of consumption-based solutions at no charge.

Now named GoTo, the company has ambitious plans to market a simplified portfolio of integrated remote management and unified communications solutions through a dramatically expanded set of partners, including MSPs.

Introduced alongside a new cybersecurity education partner program, the new ION and ION+ appliance families are designed to pack the same features found in Recovery Series and Recovery Series MAX products into quieter, more compact form factors.