This report comprised of statistics pulled from a survey of 1,400+ managed service providers (MSPs), our partners, and clients, around the world to provide unique visibility into the state of ransomware from the perspective of the IT Channel.
Erick and Rich dive into the results of this year's ChannelPro State of the Channel Survey, talk about cultivating the next generation of leaders at your company, and then discuss a new product that tells you what dogs are REALLY thinking when they bark.
Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Members of the CompTIA EU IT Services and Support Forum gathered at the Computacenter facilities in Kerpen, Germany (near Cologne) this week for a face-to-face quarterly community meeting. Attendees came from near and far (including Azerbaijan!) to discuss the latest opportunities and challenges in - Read More
Hundreds of leaders in the IT channel are descending on San Antonio this August for our annual Breakaway event. How do you capture one-on-one time with your key partners with so much going on? Hear from Xerox and InFocus on how they support Creating Futures through its charity golf - Read More
Most Solution Providers go into business because they love technology. The problem is, running a technology business is often more about managing the business than managing the technology. Human resources is a perfect illustration of this point. The average entrepreneurial solution provider doesn - Read More
When you think of lawyers, IT is probably not the first thing that comes to mind. But as with so many other fields, legal professionals must count on IT to accomplish a multitude of critical tasks. Some IT solution providers already realize legal service firms represent a growing business - Read More
There's true power in numbers, and the CompTIA Educational Foundation is looking to create some powerful philanthropy numbers. Not just with fundraising as you may think, but with bringing the philathropic power players together. We're hosting a first-ever IT Philanthropy - Read More
While Health Care Reform legislation was signed into law by President Obama earlier this year, its effect on small businesses is yet to be determined. In fact, while the legislation has more pages than War and Peace, the regulations that will be drafted in the next few years which will define - Read More
It is no surprise that the weight of the recession caused headaches and elevated stress across the IT channel during the last 12 to 18 months. A recent survey of solution providers conducted with our partner ChannelForce reveals just how broad a blow the economic downturn struck. More than three- - Read More
Note: This is the fifth of eight blog entries in which I examine managed services best practices identified in the CompTIA MSP Partners 2010 market research.I have met some very good negotiators in my day, but the very best I have encountered are children. Considering that they have almost nothing - Read More
Healthcare IT (HIT) ostensibly is moving from a vertical market to a business segment of its own. As medical practices of all sizes strive to automate their processes, digitize their records and streamline their overall operations, solution providers have a tremendous opportunity that can transform - Read More
I have had the opportunity to speak with many leading, solution providers, security vendors and more over the coming months and one thing is clear—there is a definite need for training programs across the channel. Not just any training program will do; programs that are focused on - Read More