Shorr Success Business Coaching

Implement These 3 Key Strategies To Maximize Your Experience Trade show season is officially in full swing, and that means packed convention halls, long days on your feet, and countless opportunities to connect with potential clients, partners, and collaborators. Recently, I had the opportunity to teach a group of bankers in a fun, hands‑on, simulated […]

  A real question from an MSP audience member that exposes the emotional blind spot in today’s service delivery Last week, I was in Dallas speaking at the Annual TMT Boot Camp. My workshop was called Beyond the Bot: The 5 Human Skills That Protect Your Clients, Your Culture, and Your Bottom Line. I expected […]

What a Navy submarine commander taught me about intention, competence, and empowering teams I recently had the cool opportunity to hear Captain David Marquet, author of Turn the Ship Around!, speak about one of the most transformational leadership challenges of his career. Captain Marquet was assigned to take command of a U.S. Navy submarine unit that […]

Five Ways Soft Skills Boost Retention, Reduce Escalations, and Drive Growth I was speaking at an IT conference this week when an attendee shared afterward, “My colleagues and I were skeptical when you got on stage. We didn’t think this ‘soft skills stuff’ was for us. But by the end? We realized the value and […]

Before your next pitch or team meeting, try this Success Exercise. What do you hear? Your voice may be costing you trust, clients, and influence. In 2017, I sat in a marketing conference surrounded by hundreds of attendees. The keynote speaker was Roger Love, a celebrity vocal coach known for training some of the biggest names […]

Here Are 5 Conversation Starters to Help You Break-The-Ice If you’re reading this, chances are you’re a business owner who’d rather stay behind the computer screen than walk into a room full of strangers. You’re not alone, please keep reading. I’ve worked with so many tech professionals who feel the same way. The idea of […]

Would you trust you—based on how you show up? Recently, my husband and I had the opportunity to exhibit at the inaugural Ocean State Dental Association conference. As we set up our booth, I couldn’t help but notice the vendor across from us – Crown Uniform. Our conversation quickly turned to the power of uniforms […]

It was my daughter who first said, “Mom, you have to watch this TED Talk.” She knows I’m always on the lookout for stories or videos that spark reflection and shift perspective. And she was right—Drew Dudley’s Leading With Lollipops hit me straight in the heart. In this short Ted Talk, Drew shares how a simple, seemingly forgettable moment—a […]

The foundation of leadership begins with the behaviors that build confidence and loyalty. In the early 1990s, before I had my own business, I worked for a manager named Fred who completely shifted my perception of what a leader should be. When I first met Fred, he seemed like a good manager. He asked questions […]

Why clarity in communication is your most powerful business tool and how to ensure your message is truly understood Have you ever been stumped by a colleague’s response thinking: “Wait… how did they get that from what I said?” I had that moment last week. As small business owners, we’re constantly looking for ways to […]