IT and Business Insights for SMB Solution Providers

Blog Entries

May 6th, 2010 | CompTIA | CompTIA Blog
Note: This is the third of eight blog entries in which I examine managed services best practices identified in CompTIA MSP Partners’ 2010 market research.In a classic Simpsons’ episode Homer exclaims “Oh! I haven't changed since high school and suddenly I am uncool.” Ah yes - Read More
 
May 6th, 2010 | CompTIA | CompTIA Blog
There is more to following best practices than just using common sense.If you ran a restaurant, you’d certainly follow best practices pertaining to the cleanliness of your food prep areas - as the last thing you want is for the Health Department to close you down!If you ran a brokerage house - Read More
 
May 6th, 2010 | CompTIA | CompTIA Blog
I was recently asked to contribute to an Information Week piece on the state of the US IT industry - which got me thinking about the United States’ technological strengths and weaknesses relative to the other players in the global IT landscape.  The US hasn’t been the dominant base - Read More
 
May 4th, 2010 | Susan Bradley | The SBS Diva
I'm trying to analyze the risk of doing nothing on my SBS 2008. SBS 2003 is not vulnerable to this SharePoint issue. SBS 2008 is at risk... but I'm not convinced it's enough for me to do anything other than monitor the situation. High-Tech Bridge SA - Advisories - XSS vulnerability in Microsoft - Read More
 
April 30th, 2010 | CompTIA | CompTIA Blog
After 21 years in the IT industry, first as president and CEO of CompTIA and then as president and CEO of the CompTIA Educational Foundation, John Venator retires today. Instrumental in founding the CompTIA Educational Foundation in 1998, Venator led the program to help more than 1,500 military - Read More
 
April 30th, 2010 | CompTIA | CompTIA Blog
During CompTIA’s first Annual Member Meeting in Chicago earlier this month, heavy hitters from the IT industry described the current and future opportunities they see from their corner offices.  The panel session entitled “A Word From the Big Guys” was moderated by CompTIA - Read More
 
April 21st, 2010 | CompTIA | CompTIA Blog
Last week I had the opportunity to meet with the leaders of a company that you will be hearing more about in the coming years. The company is Knowledge Factor and what they are doing in learning and assessment theory is game-changing.Traditional assessment theory concentrates on a binary mode of - Read More
 
April 21st, 2010 | CompTIA | CompTIA Blog
A colleague passed on a recent blog post by Eric Dishman at Intel -- "Think Big" as We Engage Patients & Families in a Healthcare System for the 21st Century -- and asked me to write a reaction to it. As background, my youngest child was born in 2006 with a number of acute and chronic - Read More
 
April 20th, 2010 | CompTIA | CompTIA Blog
When building a managed IT services business, the technology and service options are almost as numerous as the number of MSPs currently in the market. From multiple RMM (remote monitoring and management) software alternatives to an ample supply of online data storage solutions, the possibilities - Read More
 
April 20th, 2010 | CompTIA | CompTIA Blog
Note: This is the second of eight blog entries in which I examine the 2010 managed services best practices identified in CompTIA MSP Partners’ market research.Nature confirms what we all intuitively understand - living things need time to mature before they become fruitful. None of us plant a - Read More
 

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