IT and Business Insights for SMB Solution Providers

Blog Entries

March 23rd, 2010 | CompTIA | CompTIA Blog
I’ve been involved in many discussions on IT security applications over the years, but today’s conference call with the IT Security Special Interest Group truly hit home on the business issues many channel providers face.  Many VARs and MSPs offer security applications to their - Read More
March 17th, 2010 | CompTIA | CompTIA Blog
CompTIA’s president and CEO, Todd Thibodeaux, shares the vision behind the recent reorganization of CompTIA’s public policy department. Listen here: CompTIA_Public_Policy[podcast][/podcast] - Read More
March 17th, 2010 | CompTIA | CompTIA Blog
I was at the RSA Conference in San Francisco last week and was amazed to see the seemingly infinite number of vendors in the security space. Of course, all the usual companies were there, like McAfee, Symantec, Microsoft, CA, Cisco, Trend Micro, Kaspersky, Sophos and ESET, with  nonstop - Read More
March 15th, 2010 | CompTIA | CompTIA Blog
I’ve been working with IT services and support executives as part of CompTIA for the past eight years.  In that time I have learned that what most of you want usually comes down to some very basic items. Indeed, some of the best things in life are actually quite simple. Industry - Read More
March 10th, 2010 | CompTIA | CompTIA Blog
In the IT channel today IT services opportunities continue to grow and technology providers continue to transform their operations to be service driven. Many technology providers attribute 30- 50% of their revenue to services. On average, IT Services and Support Executive Forum members state that - Read More
March 10th, 2010 | Karl Palachuk | Small Biz Thoughts
Sorry for the delay (busy). I attended the first-ever SMB VOIP show in Vegas. It was pretty funny for me to be presenting there. The SMB show was "inside" the larger Channel Partners show. Two years ago some folks from Channel Partners called me because I had proposed a paper for their conference - Read More
March 8th, 2010 | CompTIA | CompTIA Blog
This is the second part of my commentary, “Why Managed Services.”  In the last article, I examined the reasons that managed services are good for the SMB end customer.  In this piece I will discuss why managed services mean better business for the solution provider.Every once - Read More
March 5th, 2010 | CompTIA | CompTIA Blog
Just about every water cooler discussion I’ve ever been a part of on the future of technology inevitably leads to mention of flying cars and/or robots. People can’t seem to resist criticizing the state of technology for not providing certain innovations that were “promised” - Read More
March 5th, 2010 | CompTIA | CompTIA Blog
Ready to match shots with a professional mini-golfer?  During CompTIA’s Annual Member Meeting, you can match shots with George McLeod, the second highest ranked professional mini-golfer, as determined by point totals on the U.S. ProMiniGolf Association national ranking list. CompTIA - Read More
March 4th, 2010 | CompTIA | CompTIA Blog
At the recent EU IT Services and Support Executive Forum, David Milot from Unisys started off discussions with a presentation on the revolution of cloud computing. The cloud has been a hot topic, but there still seems to be a slightly fragmented approach to the subject. How can managed service - Read More