IT and Business Insights for SMB Solution Providers

Blog Entries

March 4th, 2010 | CompTIA | CompTIA Blog
At the recent EU IT Services and Support Executive Forum, David Milot from Unisys started off discussions with a presentation on the revolution of cloud computing. The cloud has been a hot topic, but there still seems to be a slightly fragmented approach to the subject. How can managed service - Read More
March 3rd, 2010 | CompTIA | CompTIA Blog
This is a two-part article on the business case for managed services.  In the first part I will examine why managed services means better service for the SMB end customer.  In the second part, I will discuss why managed services means better business for the solution provider.To start - Read More
March 3rd, 2010 | CompTIA | CompTIA Blog
As I see it, one of the most essential ingredients of a successful managed services operation is the services level agreement (SLA).  In fact, it’s so crucial that it’s part of our standard definition for managed services that I mentioned in my last blog post. CompTIA Managed - Read More
March 1st, 2010 | CompTIA | CompTIA Blog
There has been a lot of talk lately about the cloud….pick up just about any tech journal, business publication, or even the newspaper (online or even the old print format!) and there are articles and analysis discussing everything moving to “the cloud.”  What does that - Read More
February 25th, 2010 | CompTIA | CompTIA Blog
With a flurry of activities underway and planned for 2010, the Managed IT Services Executive Forum convened for a conference call to reconcile all the undertakings. The discussion included the latest updates on the MSP Partners program and a multitude of new resources being developed for the - Read More
February 24th, 2010 | CompTIA | CompTIA Blog
Many SMB companies experience enterprise issues, they just have smaller budgets and fewer employees than their larger brethren. Smaller solution providers experience similar challenges, but also may need resources or guidance to create a valued and long-term business. Based on those requests from - Read More
February 24th, 2010 | CompTIA | CompTIA Blog
In discussions with owners of small technology businesses we find, almost without exception, that growing their business is a top priority for this year. There is no shortage of information resources suggesting where the new business opportunities may be found. New technology products are - Read More
February 22nd, 2010 | CompTIA | CompTIA Blog
Unless you are skier Bode Miller, who can apparently win the trifecta of Olympic medals with relatively little preparation, success requires hard work and lots of training. CompTIA’s recent study Government IT Buying Plans confirms that government IT professionals recognize the need for on- - Read More
February 18th, 2010 | CompTIA | CompTIA Blog
Popular crime TV shows like CSI and Law and Order often portray fictional investigators discovering and using evidence in e-mails and other computer files when conducting investigations. While these shows often exaggerate and misrepresent the ease of electronic discovery, they have nevertheless - Read More
February 17th, 2010 | CompTIA | CompTIA Blog
Google announced plans to “build and test ultra high-speed broadband networks in a small number of trial locations across the United States.”  The gigabit fiber broadband service is expected to be available at “a competitive price to at least 50,000 and potentially up to 500, - Read More