IT and Business Insights for SMB Solution Providers

Blog Entries

April 16th, 2019 | Karl Palachuk | Small Biz Thoughts
Position Your IT Firm for Growth or SaleTaught by Rayanne Buchianico, Author and Coach- Five Tuesdays - April 23 - May 21, 2019 -- Register Now- All classes start a 9:00 AM PacificAs your business matures, you want to take control of profits and your financial house. You invested the time to set up - Read More
April 15th, 2019 | Karl Palachuk | Small Biz Thoughts
Cloud Services in a Month - Status UpdateWriting - Done ✅Beta Reader feedback - Done ✅Assigned to Professional proofreader - Done ✅Assigned to Layout (interior) - Done ✅Final cover - Due this week. Maybe today.Indexing - Waiting on final layoutKindle Edition - Waiting on all - Read More
April 14th, 2019 | Karl Palachuk | Small Biz Thoughts
If you follow me on Facebook, you may have seen that I signed up to try Lyft's Driverless Car experience in Las Vegas last week. Here's the report on that.When I took my Lyft to the hotel in Vegas, I was offered the opportunity to use their "Driverless" option. That's in quotes because there are - Read More
April 8th, 2019 | Karl Palachuk | Small Biz Thoughts
Well, it's done!Or at least the first 99%. The writing is done. Now on to the technical details.Producing a book is about 50% creativity and 50% technical details and "all the little crap." As of this moment, the details and technical stuff has begun.NOTE: If you are a member of the Small Biz - Read More
April 6th, 2019 | Erick Simpson | Managed Services Blog
Managed service providers are similar to many other businesses in that they get comfortable with a particular marketing strategy or industry and they stick with it. Maybe you prefer to market cloud computing services, but in doing so you don’t remember to market - Read More
April 5th, 2019 | Gil Cargill | Sales Processes and Productivity
One of the significant contributors to revenue plateauing in companies that deal with their customers in a recurring transaction mode is this catch-22: once a salesperson has a portfolio or a book of customers that he/she is serving, they can frequently become so busy taking care of those existing - Read More
April 2nd, 2019 | Karl Palachuk | Small Biz Thoughts
I'm working hard to finish my next book and just finished a chapter looking at staff requirements for IT consulting in the 2020s. It struck me that some of us have quietly slipped into relying on a type of employee that many people don't even know exists: The Tech Admin.I think it's time for you to - Read More
March 29th, 2019 | Erick Simpson | Managed Services Blog
Finding time to market your services as an IT provider can be challenging. No business owner wants to throw a ton of money into marketing and sales tactics if they’re not going to see a return on investment – so choosing the right activities to focus your - Read More
March 29th, 2019 | Jay Ferron | My information Resource
Executive summary The software supply chain continues to be a popular channel for launching attacks. Publicly available reports indicate that attackers have reached a large number of devices through auto-update software provided with computers from Taiwanese manufacturer ASUS. In a campaign dubbed - Read More
March 28th, 2019 | Karl Palachuk | Small Biz Thoughts
I am extremely pleased to announce that we have made a deal with Erick Simpson - one of the founders of the Managed Services business model - to distribute his best books and training materials over at SMB Books.In fact, we have a special section just for Erick's Stuff!AND we've got a special new - Read More