This report comprised of statistics pulled from a survey of 1,400+ managed service providers (MSPs), our partners, and clients, around the world to provide unique visibility into the state of ransomware from the perspective of the IT Channel.
Erick and Rich dive into the results of this year's ChannelPro State of the Channel Survey, talk about cultivating the next generation of leaders at your company, and then discuss a new product that tells you what dogs are REALLY thinking when they bark.
Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Your SMB clients have a variety of needs. From reaching their sales and cash flow objectives to addressing a variety of technological initiatives and compliance requirements, many business owners are looking for professionals with a wide range of support capabilities.Remaining competitive in an era - Read More
The future appears to be quite bright for those who understand the business case for innovation. From blockchain, artificial intelligence, and virtual reality solutions to IoT and drones, IT services professionals are quickly adapting next-generation products and services for the SMB ‒ driving - Read More
The business community is redefining IT support. While organizations become increasingly more dependent on technology to improve and help manage their operations, their expectations and preferences are changing. The “on demand” generation is more comfortable pushing the limits with innovation and - Read More
Life experiences and personal connections impact how we see and interact with others. That makes it harder to listen with less objectivity to people who may talk, sound, and look different than our inner circle of friends, family members and co-workers. People can’t help it. It’s in our DNA. Our - Read More
SaaS has quickly and rather stealthily become one of the strongest sales plays for channel firms. In the latest CompTIA survey, 74% of the respondents said some or all of their cloud sales revenue came from SaaS-related activities. Considering how some shun the term and how little MSPs talk about - Read More
Cloud and IT security have a lot in common. You simply can’t ensure the performance of virtual technologies without effective network and data protection. And with cloud making up an increasingly large portion of corporate infrastructure each year, concerns for the provider community continue to - Read More
There is a general concern among the workforce that in a very short time humans may no longer be needed to fill many of today's jobs. The automation trend continues to accelerate with robots taking over increasingly more complex responsibilities. Workers have a reason to be concerned as many have - Read More
The prospects for those with computer and network skills are virtually unlimited today. In fact, despite years of expansion and increasing demand, the tech industry remains one of the strongest and most lucrative job markets. U.S. tech sector employment grew to an estimated 6.9 million in 2016, an - Read More
Considering everything that’s happened in the IT industry so far this year, it’s hard to believe we’re only halfway through March. News wires in the tech community have been running at full throttle in 2017 and that activity is sure to heat up more, as it usually does, when spring rolls around. - Read More
Over the past couple decades, the vendor-partner relationship has been based on synergies and mutual need. On one hand, you had suppliers that focused on product development and innovation. On the other side of the equation were the providers and key distributors that performed most of the sales - Read More