Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
September 19th, 2017 | Rich Freeman with Michael Siggins
In a keynote at this year’s Community Live partner event, CEO Mark Cattini (pictured) argued that the productivity Autotask’s integrated software suite makes possible frees up time MSPs can use to re-invent themselves as digital technology strategists.
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