This report comprised of statistics pulled from a survey of 1,400+ managed service providers (MSPs), our partners, and clients, around the world to provide unique visibility into the state of ransomware from the perspective of the IT Channel.
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Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it.
Prepare for some odd sights as Erick and Rich, who is visiting with ChannelPro technical editor and shameless prankster Matt Whitlock, discuss a foiled attempt to sell stolen MSP administrative credentials, the importance of getting liability waivers from your customers, and the ideal Valentine’s Day gift for that not-so-special someone. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Technology Marketing Toolkit
Article
November 25th, 2019 | Robin Robins
Salespeople need to prepare for every scenario that might jeopardize closing a deal.
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Article
November 6th, 2019 | Robin Robins
Make sure they know your whole playbook and what it takes to be part of your team.
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Video
March 13th, 2019 | Colleen Frye
The CEO of Technology Marketing Toolkit speaks with ChannelPro from the green room of her annual IT sales and marketing boot camp about MSP concerns, the importance of fundamentals, and the quest to raise $1 million for St. Jude Hospital for Children.
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Article
February 14th, 2019 | Robin Robins
Follow these smart strategies to get more revenue and profit from every client.
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Article
January 21st, 2019 | Chris Hoose
By stepping out of the back office and taking a more public role as a leader, Choose Networks’ founder is driving business engagement and growth.
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Article
November 13th, 2018 | Robin Robins
Here are three strategies for successfully targeting—and motivating—the right buyers.
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News
October 21st, 2018 | Joel Zaidspiner
At the final leg of the 2018 tour, MSPs, VARs, and other attendees spent two days in business building sessions then celebrated their picks for the best of the best at the ASCII Cup party.
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Article
September 13th, 2018 | Yuri Aberfeld
IT Support LA offers low-cost, no-contract hardware as a service as part of a strategy to retain customers for the long haul and to manage everything for them.
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Resource
June 30th, 2018 | ChannelPro Weekly
Games. Heard of ‘em? Neither has Rich, who’s a stranger to this whole fun thing. Matt, on the other hand, knows all about games and has a rundown of all the cool ones just announced at this year’s E3 gaming conference. He and Rich also have thoughts to share about Continuum’s blockbuster acquisition of CARVIR, Tigerpaw’s all-new UI, Sophos’s first cloud-based email security system, and more.
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Article
June 12th, 2018 | Colleen Frye
The redheaded rainmaker behind Technology Marketing Toolkit teaches sales and marketing fundamentals that instill a no-whining ethos of hard work and accountability.
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