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Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Splashtop
News
August 10th, 2022 | Colleen Frye
The six-city, two-day conference series headed south to North Carolina’s “Queen City” with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.
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Resource
July 8th, 2022 | ChannelPro Weekly
Why does so much nautical terminology sound vaguely naughty?
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News
July 6th, 2022 | Rich Freeman
The new functionality, which is available immediately to Acronis users free of charge, lets technicians take control of endpoints in need of troubleshooting or support directly from inside the Cyber Protect Cloud console.
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Article
June 24th, 2022 | Colleen Frye
Recent research from Splashtop and ESG finds communications, technical hurdles, and skills shortages are making remote support harder.
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Article
May 20th, 2022 | James E. Gaskin
News from the big Lenovo and Veeam conferences, hardware from HP, DaaS from Citrix, and an answer to the age old question, “what happens when a toddler discovers DoorDash?” are among the stories we’ve finally brought you.
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Article
May 13th, 2022 | James E. Gaskin
Event news from Intel, SAP, and Google, managed security from Microsoft, an integration between Liongard and Gradient MSP, and proof that knowing math can pay off at the lottery are a few of the stories we’ve finally managed to bring you.
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Article
April 15th, 2022 | James E. Gaskin
Security solutions from Bitdefender and Palo Alto, AR software from Splashtop, a new VP of channel for ScalePad (Datto partners will recognize him), and sweet news about gas prices for donut lovers are among the stories we’ve finally gotten to this week.
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News
April 7th, 2022 | Colleen Frye
Themed “Protect and Profit,” the live online event featured panels on trends channel pros need to stay on top of, including compliance and liability, ransomware, cyber insurance, workplace threats, and more.
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News
December 9th, 2021 | Colleen Frye
The full-day virtual event armed attendees with strategies for hiring in today’s job market, securing remote and hybrid workers, making money in post-endpoint managed services, and more.
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News
November 3rd, 2021 | Rich Freeman
The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.
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