IT and Business Insights for SMB Solution Providers

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Press Release
 
News
April 11th, 2017 | ChannelPro
The new program aims to redefine the way in which partners work with direct sales organizations. - read more
 
Article
March 24th, 2017 | Rich Freeman
A breakthrough SSD from Intel, a less than breakthrough iPad from Apple, and a tech industry CEO with terrifying new powers were all among the stories we didn’t tell you about this week. - read more
 
Press Release
March 24th, 2017 | ChannelPro
In-depth quality of service analytics enables IT to enhance user experience; live reports on customer interactions improve overall business performance. - read more
 
Press Release
March 24th, 2017 | ChannelPro
Introduces new collaborative communications experience for the modern workforce to communicate, collaborate, connect Adds new team messaging and collaboration APIs, chatbot and AI support, 40 out-of-the-box integrations - read more
 
Article
February 24th, 2017 | Rich Freeman
News from the industry’s top chipmakers, announcements from the year’s largest healthcare IT conference, and an early look at the robotic toys that will be creeping you out when the holidays come back around are all among the stories we didn’t get to this week. - read more
 
Article
January 31st, 2017 | Joseph Kolchinsky
Customer service teams interact with frustrated clients, at odd hours, during emotionally charged moments. Here's how to prevent burnout and keep your service team happy and productive. - read more
 
Article
October 24th, 2016 | Rich Freeman
Tigerpaw’s annual partner conference, product news from Datto, Apple, and Microsoft, and a reason for the guy in this mug shot to blow out a bunch of candles are all up ahead this week for the SMB channel. - read more
 
Article
October 14th, 2016 | Rich Freeman
A first look at Microsoft Dynamics 365, a new hybrid cloud offering from Amazon Web Services and VMware, and a fool-proof formula for dividing up a cake fairly among people with infinite lifespans are all among the stories we didn’t write about this week. - read more
 

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