IT and Business Insights for SMB Solution Providers

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Press Release
May 11th, 2017 | ChannelPro
James recently was Avaya’s SVP of Global Strategic Services, responsible for nearly $2B line of business. - read more
 
Article
April 14th, 2017 | Rich Freeman
Microsoft’s quiet Windows 10 Creators Update launch, AMD’s wireless VR investment, and a processor that makes computers as happy about good news as their owners are all among the stories we didn’t find time for this week. - read more
 
Press Release
 
News
April 11th, 2017 | ChannelPro
The new program aims to redefine the way in which partners work with direct sales organizations. - read more
 
Article
March 24th, 2017 | Rich Freeman
A breakthrough SSD from Intel, a less than breakthrough iPad from Apple, and a tech industry CEO with terrifying new powers were all among the stories we didn’t tell you about this week. - read more
 
Press Release
March 24th, 2017 | ChannelPro
In-depth quality of service analytics enables IT to enhance user experience; live reports on customer interactions improve overall business performance. - read more
 
Press Release
March 24th, 2017 | ChannelPro
Introduces new collaborative communications experience for the modern workforce to communicate, collaborate, connect Adds new team messaging and collaboration APIs, chatbot and AI support, 40 out-of-the-box integrations - read more
 
Article
February 24th, 2017 | Rich Freeman
News from the industry’s top chipmakers, announcements from the year’s largest healthcare IT conference, and an early look at the robotic toys that will be creeping you out when the holidays come back around are all among the stories we didn’t get to this week. - read more
 
Article
January 31st, 2017 | Joseph Kolchinsky
Customer service teams interact with frustrated clients, at odd hours, during emotionally charged moments. Here's how to prevent burnout and keep your service team happy and productive. - read more
 

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