IT and Business Insights for SMB Solution Providers


January 18th, 2023 | Rich Freeman
Called Pia aiDesk and first unveiled last year, the new system uses machine learning and natural language processing to help MSPs analyze, route, and resolve level 1 and 2 service tickets automatically. - read more
August 3rd, 2022 | ChannelPro
In the shadow of the Statue of Liberty, Joel Zaidspiner catches up with ChatGenie, HacWare, Rewst, and event host IT By Design. - read more
February 11th, 2022 | James E. Gaskin
Gadgets from Samsung, a patent for Vade Secure, a printer from Epson, and a candidate for Florida Man of the Year are a handful of the many stories we took our sweet time bringing you this week. - read more
Press Release
February 10th, 2022 | ChannelPro
TAMPA, FL – Rewst, a dynamo startup focused on business automation for Managed Service Providers (MSPs), welcomes Wes Spencer into their fold as President Dictator. - read more
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