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Erick and Rich discuss what SkyKick’s new security product says about the evolution of cloud computing, how to raise prices on legacy clients paying outdated rates, and evidence from Tinder that voting regularly is more than just a civic responsibility.Spotlight
In this video, Eaton's Alliances Technical Specialist, Reggie Greene, provides a quick overview of Eaton's ConnectWise integration and how the plug-in will help MSPs improve operations and drive efficiency to grow business.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Pulseway
News
September 9th, 2022 | Rich Freeman
Due to ship within weeks, the second major addition to the vendor’s portfolio of process optimization solutions for MSPs will collect notifications from security, VoIP, and other vendors and then feed them back out as tickets to the user’s PSA solution.
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News
August 19th, 2022 | Rich Freeman
The goal is to help users of IGI’s vulnerability management system automate the time-consuming chore of reconciling monthly billing against up-to-date user and consumption data.
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News
August 11th, 2022 | Colleen Frye and Rich Freeman
Four of the dozens of vendors exhibiting at ChannelPro’s latest in-person event—ConnectMeVoice, Gradient MSP, Quickpass, and US Signal—share updates on recent and forthcoming announcements.
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News
June 10th, 2022 | Colleen Frye
After hitting a milestone of 500 MSP partners, Gradient MSP is keeping the pedal to the metal with its integration program, service plan, and community outreach.
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News
June 8th, 2022 | Rich Freeman
Per chief revenue officer Craig Joseph (pictured), the new program has one tier and one deliberately modest membership requirement: enrolled partners must commit to purchasing at least $50 of Mailprotector licensing in each 30-day contract period.
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News
February 2nd, 2022 | Rich Freeman
Users of the billing reconciliation tool can now download unlimited copies of usage data from makers of consumption-based solutions at no charge.
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News
November 17th, 2021 | Rich Freeman
Called Billable, the new tool is designed to make collecting monthly usage data from multiple vendors and exporting it to a PSA solution simpler for busy MSPs.
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News
November 3rd, 2021 | Rich Freeman
The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.
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News
October 25th, 2021 | Rich Freeman
The name change is the latest manifestation of the vendor’s ongoing effort to move past RMM software alone toward offering a complete and integrated managed services toolset.
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News
September 21st, 2021 | Rich Freeman
Currently in beta testing, Ninja Ticketing is designed to boost MSP efficiency by providing seamlessly integrated RMM and service ticket functionality through a single administrative console.
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