These days it’s not a matter of if you’ll be targeted in a phishing attack but when.
IT and Business Insights for SMB Solution Providers
- Home
- Browse
- Products
-
Blogs
Recent blog posts
- Your Next Move: AI Engineer
- Plotting the Future of Managed Services: Blueprints for Success
- 3 Steps to Implement SSH Key-Based Authentication
- ‘CompTIA Has Positioned Me as an Industry Expert’
- Why a Skills-Based IT Hiring Approach Can Benefit Your Organization
- Revolutionize Your MSP Practice with ChatGPT: The Ultimate Guide to Leveraging AI for Success
- NIST has extended the deadlines to submit comments
- You’re invited to attend Microsoft Secure
- Plan your day at Microsoft Secure
- Soon-to-be Graduate Sees Limitless Career Potential in IT
-
Resources
Webcasts
ChannelProSMB Magazine Online
Whitepapers & Case Studies
Use this detailed how-to guide from CompTIA to plan and execute your company’s diversity and inclusion efforts.
-
Spotlights
All Spotlights
Featured Spotlights
ASCII Group
The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The...Carbonite
Carbonite is a leading, single-source provider for comprehensive data protection for all the... - Directory
-
Photos & Videos
Latest Videos
Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
- ChannelPro 5 Minute Roundup for the Week of March 13th, 2023
- ChannelPro 5 Minute Roundup for the Week of February 27th, 2023
- ChannelPro 5 Minute Roundup for the Week of February 20th, 2023
- ChannelPro 5 Minute Roundup for the Week of February 13th, 2023
- ChannelPro 5 Minute Roundup for the Week of February 6th, 2023
- ChannelPro 5 Minute Roundup for the Week of January 30th, 2023
- About us
- Events
-
Subscribe for Free
SUBSCRIBE FREE!Get an edge on the competition
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Pulseway
News
September 9th, 2022 | Rich Freeman
Due to ship within weeks, the second major addition to the vendor’s portfolio of process optimization solutions for MSPs will collect notifications from security, VoIP, and other vendors and then feed them back out as tickets to the user’s PSA solution.
- read more
News
August 19th, 2022 | Rich Freeman
The goal is to help users of IGI’s vulnerability management system automate the time-consuming chore of reconciling monthly billing against up-to-date user and consumption data.
- read more
News
August 11th, 2022 | Colleen Frye and Rich Freeman
Four of the dozens of vendors exhibiting at ChannelPro’s latest in-person event—ConnectMeVoice, Gradient MSP, Quickpass, and US Signal—share updates on recent and forthcoming announcements.
- read more
News
June 10th, 2022 | Colleen Frye
After hitting a milestone of 500 MSP partners, Gradient MSP is keeping the pedal to the metal with its integration program, service plan, and community outreach.
- read more
News
June 8th, 2022 | Rich Freeman
Per chief revenue officer Craig Joseph (pictured), the new program has one tier and one deliberately modest membership requirement: enrolled partners must commit to purchasing at least $50 of Mailprotector licensing in each 30-day contract period.
- read more
News
February 2nd, 2022 | Rich Freeman
Users of the billing reconciliation tool can now download unlimited copies of usage data from makers of consumption-based solutions at no charge.
- read more
News
November 17th, 2021 | Rich Freeman
Called Billable, the new tool is designed to make collecting monthly usage data from multiple vendors and exporting it to a PSA solution simpler for busy MSPs.
- read more
News
November 3rd, 2021 | Rich Freeman
The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.
- read more
News
October 25th, 2021 | Rich Freeman
The name change is the latest manifestation of the vendor’s ongoing effort to move past RMM software alone toward offering a complete and integrated managed services toolset.
- read more
News
September 21st, 2021 | Rich Freeman
Currently in beta testing, Ninja Ticketing is designed to boost MSP efficiency by providing seamlessly integrated RMM and service ticket functionality through a single administrative console.
- read more
Pages
