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This week, Erick and Rich discuss partnering with Zoom, the dangers of excessive teamwork in your company (yes, that IS possible), and what the heck that big purple thing McDonalds calls Grimace really is.
This week, Erick and Rich discuss IT By Design’s new “business operating system” for MSPs, why aiming for perfection can keep you from success, and the cruelty of taking a cow with you to the McDonald’s drive thru.Latest Slideshows
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Pulseway
Resource
August 27th, 2021 | ChannelPro Weekly
Don’t settle for the small fries, people. Real entrepreneurs, like this week’s guest host, Sitima Fowler of Iconic IT, put in the work to enjoy a large fries lifestyle.
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Video
August 27th, 2021 | ChannelPro
Rich is back from vacation and ready to talk with Erick about Pulseway’s automated self-serve MSP customer portal, best practices for discussing security with customers, and a real estate listing in Florida with an unusual kitchen amenity.
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News
August 24th, 2021 | Rich Freeman
The new tool draws on a workflow automation engine to help end users resolve support issues without assistance from a technician, saving them time while raising an MSP’s productivity.
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Resource
May 21st, 2021 | ChannelPro Weekly
Matt flies solo with guest host Manuel Palachuk, business coach and author of Getting to the Next Level: A Blueprint for Taking You and Your Business to the Top, this week, who somehow manages to turn the show into a drinking game.
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News
May 14th, 2021 | Rich Freeman
Using the new capability, technicians who run Pulseway’s mobile app on an iPhone or iPad can restart servers, power off workstations, run scripts, apply patches, and more using only their voice.
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Article
February 26th, 2021 | James E. Gaskin
Vertical clouds from Microsoft, a big new release from Veeam, a new global head of solutions aggregation and next-gen technologies for Tech Data, and pancakes from outer space are just a few of the stories we’re finally getting to now.
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News
October 29th, 2020 | Rich Freeman
The add-on to the managed services software maker’s RMM platform allows users to discover, monitor, and remotely manage almost any device with an IP address.
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News
September 15th, 2020 | Rich Freeman
Offered at no additional cost, the new functionality provides the same capabilities available before for Windows endpoints through Pulseway’s web-based RMM interface and mobile app.
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News
July 2nd, 2020 | Rich Freeman
The security features, in particular, arrive at a time when the documentation platforms and other systems MSPs store sensitive data in are increasingly under attack from cybercriminals.
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Resource
June 26th, 2020 | ChannelPro Weekly
Cybersecurity. It’s delicious, nutritious, and a big part of this week’s episode, in which Matt, Rich, and guest host Luis Alvarez discuss the security-heavy news from...
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