IT and Business Insights for SMB Solution Providers

Pia

News
February 3rd, 2023 | Colleen Frye
The two-day, in-person regional conference featured industry thought leaders and a lineup of educational sessions designed to drive opportunity for the ChannelPro audience of MSPs and VARs. - read more
 
Resource
January 20th, 2023 | ChannelPro Weekly
If you like donuts as much as WE like donuts, you’ll understand why we’re always willing to make a quantum leap for one when they’re nearby. - read more
 
Video
January 20th, 2023 | ChannelPro
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing. - read more
 
News
January 18th, 2023 | Rich Freeman
Called Pia aiDesk and first unveiled last year, the new system uses machine learning and natural language processing to help MSPs analyze, route, and resolve level 1 and 2 service tickets automatically. - read more
 
Article
January 8th, 2023 | Colleen Frye
Pia is an intelligent automation platform that integrates with IT service management tools to simplify processes and improve operational efficiencies. - read more
 
News
November 8th, 2022 | Colleen Frye
Pia and Dark Cubed outline market expansion and product roadmaps for 2023. - read more
 
News
November 4th, 2022 | Colleen Frye
The last stop on 2022’s six-city, two-day conference series designed for managed service providers and integrators serving SMBs featured a lineup of trending educational topics delivered by industry thought leaders. - read more
 
News
October 10th, 2022 | ChannelPro
At the ASCII Group’s final Success Summit of the year in Dallas, attendees concluded their two-day educational conference with the annual ASCII Cup celebration. - read more
 
News
September 30th, 2022 | ChannelPro
New Jersey was the latest stop in The ASCII Group’s MSP Success Summit 2022 series of educational and networking events for MSPs and IT business owners. - read more
 
News
September 10th, 2022 | Colleen Frye
The Australian startup aims to improve service desk operational efficiency through AI-based process optimization. - read more
 

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